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USB ports not working

Discussion in 'Hardware' started by beich, May 5, 2004.

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  1. beich

    beich Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    10
    WinXP home

    Asus P4S800D-E with WD external FW/USB (USB 2.0) or Easydisc 64 MB thumb drive (legacy USB). Neither Work, but do work on other systems.

    System/Hardware shows all USB devices "working properly."
    +5 vdc present on connectors.

    All Bios USB finctions enabled.

    Board connections triple checked. Everything else on boaard works.

    I've emailed ASUS support. As usual I haven't heard from them.

    Thanks, Bill
     
  2. CAPSLOCK

    CAPSLOCK

    Joined:
    Apr 24, 2004
    Messages:
    323
    Try to remove them in Device Manager and restart.
    Are they running at 500mA or less?
    Check the disk that came with the motherboard.
    There may be driver updates or some other type of update on it.
    Or try http://www.asus.com.tw/support/down...ModelName=Tools for the update.

    Is it the front, back, or all USB ports?
     
  3. beich

    beich Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    10
    Thanks for your help. I deleted all usb components from system in safe mode, rebooted and let XP install its' own drivers. I did not use the ASUS drivers. All are working now.

    Many thanks, Bill
     
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