USB ports not working

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mcinsane

Thread Starter
Joined
Oct 2, 2008
Messages
10
I restarted my computer to return to the login screen and found i have no control of my mouse or keyboard.

I have control before Windows loads (in Bios Settings).
I have enabled and disabled in every combination possible for the settings of the USB in Bios Settings.

I can not system restore. I have no control in safe mode.

Basically if it deals with windows, i have no control. Only before windows loads.
 
Joined
Feb 14, 2009
Messages
128
Do you have a windows 7 boot disc. Such as an OEM windows 7 disc, or a recovery CD for the computer. (No I am not telling you to restore the unit!!)
 

mcinsane

Thread Starter
Joined
Oct 2, 2008
Messages
10
I have the win7 disk.

But i think i know where your leading to.

I started using Ubuntu (linux) on the same computer until i get windows fixed and its been working just fine, except for the fact that the whole OS is running of a cd so its slow.
 
Joined
Feb 14, 2009
Messages
128
If you can, boot off the windows 7 CD, and go to repair computer. Open up command prompt and type
Code:
Regedit
Once it opens, navigate to HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Class>4D36E96B-E325-11CEBFC-08002BE110318

On the right windows it will say
Code:
UpperFilters
Click that and delete what is written their and type
Code:
kbdclass
.

Then go to HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Class>4D36E96F-E325-11CEBFC-08002BE110318


On the right windows it will say
Code:
UpperFilters
Click that and delete what is written their and type
Code:
mouclass
.

Reboot and see if it helps. Good Luck!
 
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