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USB ports not working

Discussion in 'Windows 7' started by mcinsane, Jan 21, 2011.

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  1. mcinsane

    mcinsane Thread Starter

    Joined:
    Oct 2, 2008
    Messages:
    10
    I restarted my computer to return to the login screen and found i have no control of my mouse or keyboard.

    I have control before Windows loads (in Bios Settings).
    I have enabled and disabled in every combination possible for the settings of the USB in Bios Settings.

    I can not system restore. I have no control in safe mode.

    Basically if it deals with windows, i have no control. Only before windows loads.
     
  2. fodelement

    fodelement

    Joined:
    Feb 14, 2009
    Messages:
    128
    Do you have a windows 7 boot disc. Such as an OEM windows 7 disc, or a recovery CD for the computer. (No I am not telling you to restore the unit!!)
     
  3. mcinsane

    mcinsane Thread Starter

    Joined:
    Oct 2, 2008
    Messages:
    10
    I have the win7 disk.

    But i think i know where your leading to.

    I started using Ubuntu (linux) on the same computer until i get windows fixed and its been working just fine, except for the fact that the whole OS is running of a cd so its slow.
     
  4. fodelement

    fodelement

    Joined:
    Feb 14, 2009
    Messages:
    128
    If you can, boot off the windows 7 CD, and go to repair computer. Open up command prompt and type
    Code:
    Regedit
    Once it opens, navigate to HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Class>4D36E96B-E325-11CEBFC-08002BE110318

    On the right windows it will say
    Code:
    UpperFilters
    Click that and delete what is written their and type
    Code:
    kbdclass
    .

    Then go to HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Class>4D36E96F-E325-11CEBFC-08002BE110318


    On the right windows it will say
    Code:
    UpperFilters
    Click that and delete what is written their and type
    Code:
    mouclass
    .

    Reboot and see if it helps. Good Luck!
     
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