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usb ports stopped working hp laptop

Discussion in 'Hardware' started by cc2001, Feb 15, 2009.

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  1. cc2001

    cc2001 Thread Starter

    Joined:
    May 20, 2005
    Messages:
    70
    hello
    i have an hp ze2000 laptop, windows xp, both my usb ports have stopped working, i have reformatted, still no results, one stopped and later the other, i do alot of plugging in and unplugging due to using my cellphone as a modem, could have had an impact, could anyone help me with this, i love this pc.

    thanks
    chris
     
  2. pinntech

    pinntech

    Joined:
    Aug 25, 2004
    Messages:
    893
    Hi Chris,

    Does this problem still exist?

    If so, could you please go to your device manager and check to see if you have any DEVICES that are disable, questionable (question mark), or any that are not installed – UNKNOWN.

    How to get to device manager:

    Click on START
    Right click MY COMPUTER
    Click on PROPERTIES
    Click on the HARDWARE TAB
    Click on the DEVICE MANAGER

    Thanks!
     
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