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USB problem: This device is not present... (Code 24)

Discussion in 'Hardware' started by Ksiaze, Nov 8, 2007.

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  1. Ksiaze

    Ksiaze Thread Starter

    Joined:
    Aug 18, 2003
    Messages:
    128
    This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

    Diagnosis
    The device does not appear to be present. The problem might be bad hardware, removable hardware that is not removed, or a new driver might be needed. Devices stay in this state if they have been prepared for removal.

    Resolution
    Complete the physical removal of the device.


    All 4 USB sockets are not working. No communication with exterior devices as a flash memory stick, printer, etc... What I see it is flagged SERIAL driver device in non-plug and play drivers (hidden devices). It's mean device is not present, is not working properly, or does not have all its drivers installed. Well yes, but what can I do more? I tryed several methods as a reinstalling drivers, upgrading system, and finally I recovered full system from Toshiba CD (this is toshiba satellite laptop). After all the problem still exist. What is most possible cause? Could it be damaged a device? What device? Chipset? Any ideas? I will appreciate you for any help.
     
  2. Ksiaze

    Ksiaze Thread Starter

    Joined:
    Aug 18, 2003
    Messages:
    128
    I found the cause. It's motherboard.
     
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