My inlaws have a 6 year old compaq with W98. Suddenly their scanner wasn't recognized by the computer so I reloaded the install disc. It seems that their usb ports aren't active. Plug something in and it doesn't even recognize it. I tried a new cable to no avail. In the device manager the three listings seem to be there, but no plug and play. Windows help and troubleshooting has nothing on usb. Any ideas? Thanks!