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USBSTOR.SYS causes blue screen of death.

Discussion in 'Windows Vista' started by UltimateGTR, Dec 23, 2008.

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  1. UltimateGTR

    UltimateGTR Thread Starter

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    Hello.
    Here is my computer spec. that the error occurs:
    Intel PD805
    DDR2-667 4GB RAM
    GF 9600GSO 384MB
    WinVista SP1 x64

    This problem starts recently, when I plug in my mobile device (W810i), the blue screen of death happens, caused by USBSTOR.SYS. Does anyone know what the solution is? Thank you a lot!

    The attachment is the minidump files located in C:\Windows\Minidump
     

    Attached Files:

  2. Smartguy01

    Smartguy01

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    USBSTOR.SYS is a driver belonging to your system, which controls the usb storage when you plug, or unplug anything with a usb port.
     
  3. UltimateGTR

    UltimateGTR Thread Starter

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    Thanks for reply.
    The error is only occur when I plug in my mobile device(w810i) but not for other USB devices such as memory stick!

    Any solution or update for USBSTOR.SYS?

    Thank you!
     
  4. Smartguy01

    Smartguy01

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    I think you should download the newest drivers for your SE w810i for usb storage, I will look for them tomorrow, I have a trip this night and I just "dropped my eye" on new subscriptions on TSG.

    See you tomorrow, smartguy01
     
  5. UltimateGTR

    UltimateGTR Thread Starter

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    Nice to meet you!
    Thank you for helping!
    You're a nice guy!
     
  6. Smartguy01

    Smartguy01

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  7. UltimateGTR

    UltimateGTR Thread Starter

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    I will install the program and see.
    Thanks a lot for helping!
    Happy Xmas!
     
  8. UltimateGTR

    UltimateGTR Thread Starter

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    I have installed the program just now but still got the same error.
    Any other solution?
    Thank you!
     
  9. HM9408

    HM9408

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    Hi,
    Maybe you should just try changing your cellphone :D, (just kidding). Have you tried to update your cellphone's firmware? I'm not really sure, but I think that may help.
    Thanks
     
  10. UltimateGTR

    UltimateGTR Thread Starter

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    I have just tried to update the firmware of my mobile in another computer, update completed successfully, but the problem still exists!
     
  11. Smartguy01

    Smartguy01

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    Hmmm, right click on My Computer > Properties > Advanced (tab) > Startup and Recovery and uncheck the Automatically Reboot line. Then when the BSOD appears again you need to write down what it says, your computer will not reboot automatically, so when you end with the writing then reboot it by yourself by pressing that little button below your power button (that on which you turn your computer on).

    Regards, smartguy01
     
  12. UltimateGTR

    UltimateGTR Thread Starter

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    I've taken a photo of the BSOD, maybe it helps.

    Thanks so much for help!
     

    Attached Files:

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