Use of too much Memory

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Ayushp4

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Jul 30, 2018
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11
hello,

I am new windows 7 user and i am facing a problem that is-->

My computer has 2GB ram. I have opened just chrome and my computer and the memory usage got very high as you can see in the picture. Why is that happening and how to stop that? Does that also make my computer slow and make it hang?
 

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*Note that it is MEMORY NOT RAM.
You're incorrect. Memory *is* RAM in this respect. Chrome is rather memory-intensive, and this is likely why a lot of the available RAM is being utilised when you open it. I would definitely recommend adding more RAM to this PC, if possible.
 

flavallee

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According to your image, your computer is using 84% of its RAM.
1.68 GB of 2.00 GB of RAM = 84%.

Other than the fact your computer has 2 GB of RAM, we know nothing else about it, so please do the following in it:
Download and save the TSG System Information Utility (SysInfo.exe) file.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

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Ayushp4

Thread Starter
Joined
Jul 30, 2018
Messages
11
According to your image, your computer is using 84% of its RAM.
1.68 GB of 2.00 GB of RAM = 84%.

Other than the fact your computer has 2 GB of RAM, we know nothing else about it, so please do the following in it:
Download and save the TSG System Information Utility (SysInfo.exe) file.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

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Okay I'll do that...
 

Ayushp4

Thread Starter
Joined
Jul 30, 2018
Messages
11
S
You're incorrect. Memory *is* RAM in this respect. Chrome is rather memory-intensive, and this is likely why a lot of the available RAM is being utilised when you open it. I would definitely recommend adding more RAM to this PC, if possible.
Sorry then what is CPU USAGE?
 

Ayushp4

Thread Starter
Joined
Jul 30, 2018
Messages
11
According to your image, your computer is using 84% of its RAM.
1.68 GB of 2.00 GB of RAM = 84%.

Other than the fact your computer has 2 GB of RAM, we know nothing else about it, so please do the following in it:
Download and save the TSG System Information Utility (SysInfo.exe) file.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

---------------------------------------------------------------
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Genuine Intel(R) CPU 2140 @ 1.60GHz, Intel64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Standard VGA Graphics Adapter, 3 Mb
Hard Drives: C: 48 GB (33 GB Free); D: 25 GB (6 GB Free);
Motherboard: LORD ELECTRONICS CO.,LTD., I915GM Series
Antivirus: None
 

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flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,346
First Name
Frank
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Genuine Intel(R) CPU 2140 @ 1.60GHz, Intel64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Standard VGA Graphics Adapter, 3 Mb
Hard Drives: C: 48 GB (33 GB Free); D: 25 GB (6 GB Free);
Motherboard: LORD ELECTRONICS CO.,LTD., I915GM Series
Capture.JPG

Your computer is at least 10 years old and has a very weak dual core processor.
Combined with it having only 2 GB of RAM, it's going to have the speed and performance of a turtle.

It also has the most feature-rich and system-hungry version of Windows 7 there is, so that's going to add to the slowness.
It also appears to be a pirated/non-genuine copy of Windows 7.

Please do the following in your computer:
Download MGADiag and save it to your desktop.
Double-click on MGADiag.exe to launch the program.
Click "Continue".
Ensure that the "Windows" tab is selected (it should be by default).
Click the "Copy" button, then leave the report window open.
Paste the report back here in your next reply.

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Ayushp4

Thread Starter
Joined
Jul 30, 2018
Messages
11
After checking in task manager processes I found that
1. Svchost is using the most.
And
2. If I run chrome it is using the second most ram.
How can I treat svchost.exe?
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,346
First Name
Frank
Google Chrome is known to be memory-hungry, but that's not the main reason for your issue.
It's normal to have several svchost.exe entries in the Task Manager.

Where is the log I asked for in the last part of post #2?
We can't help you any further until we receive that log.

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