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User cannot change password

Discussion in 'Windows XP' started by Jgranados, Jan 2, 2002.

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  1. Jgranados

    Jgranados Thread Starter

    Joined:
    Jun 23, 1999
    Messages:
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    Hi all, here is a good one for you NT gurus out there.
    we have been having a few calls about users that can NOT change the network password, they get the error: "Unable to change the password for Microsoft Networking because of the following error: Access has been denied.
    I have checked on the Microsoft site and found a couple of articles (Q 128490 & Q 198941) about it but did not resolve this Issue, Does anybody has a clue about this? What is preventing users to change the password?
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Maybe a restriction?

    Take a look in Regedt32 at the following keys:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System
    and
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System.

    If you find values like NoPwdPage or maybe NoSecCPL there, they could be responsible.

    Good luck,
     
  3. Jgranados

    Jgranados Thread Starter

    Joined:
    Jun 23, 1999
    Messages:
    10
    Thanks for your reply.
    I did check the PDC and nothing on the registry.
    We still can't change passwords, I have done some research but nothing! Any more Ideas?
     
  4. p5mmx10g

    p5mmx10g

    Joined:
    Oct 6, 2001
    Messages:
    139
    check in the user account, see if the box for user cannot change password is checked. uncheck that
     
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