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User permission to delete files

Discussion in 'Virus & Other Malware Removal' started by JamHandy, Sep 23, 2010.

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  1. JamHandy

    JamHandy Thread Starter

    Joined:
    Sep 15, 2010
    Messages:
    6
    When I try to delete certain files that I downloaded (intentionally or not) that I want off my system, I am told I need to get permisson to do this. I am the only user who has ever been on this system. I should have complete access as I am the sole system administrator. I believe these files that I cannot delete, DivX player, which I did download and an unwanted antivirus program "FileCure," which I did not download and has caused me many problems before, are causing all sorts of problems on my system, including a background task running audio of ads and news (a radio station?) which I cannot get rid of. How do I reassert complete control of my system and delete these files. (76 people have viewed my other post here for help with that audio problem and other problems. No suggestions yet. Help me get these files off my system! Thanks!


    scan log files added:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:25:26 AM, on 9/24/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v8.00 (8.00.6001.18943)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\ParetoLogic\FileCure\FileCure.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\hp\support\hpsysdrv.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
    C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Free Ride Games\GPlayer.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\NotifyApp.exe
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Taskmgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\System32\notepad.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.jzip.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Free TV Bar Toolbar - {a0729639-d831-46c9-811b-9b0aa79fb45a} - C:\Program Files\Free_TV_Bar\tbFree.dll
    R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    R3 - URLSearchHook: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog0.dll
    F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: D - {014A4777-C782-33C6-8FF1-7C49F35C9F4C} - C:\Windows\system32\sh13561.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog0.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Smart-Shopper - {4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} - C:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Free TV Bar Toolbar - {a0729639-d831-46c9-811b-9b0aa79fb45a} - C:\Program Files\Free_TV_Bar\tbFree.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
    O3 - Toolbar: Free TV Bar Toolbar - {a0729639-d831-46c9-811b-9b0aa79fb45a} - C:\Program Files\Free_TV_Bar\tbFree.dll
    O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    O3 - Toolbar: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog0.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [1194862116] C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.EXE /r "C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.rpd"
    O4 - HKLM\..\Run: [PhoneTray] C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Power2GoExpress] NA
    O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [Jenkat Arcade] C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\notifyapp.exe
    O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
    O4 - HKCU\..\Run: [alcsmyob] C:\Users\Tom\AppData\Local\bmgqaselt\ipfoikoshdw.exe
    O4 - HKCU\..\Run: [qxlxvhof] C:\Users\Tom\AppData\Local\xotnbyhsm\imhewhvshdw.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Jenkat Arcade] C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\notifyapp.exe (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe" (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [alcsmyob] C:\Users\Tom\AppData\Local\bmgqaselt\ipfoikoshdw.exe (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [qxlxvhof] C:\Users\Tom\AppData\Local\xotnbyhsm\imhewhvshdw.exe (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'Default user')
    O4 - Global Startup: 1000 Best Windows Games.lnk = C:\Program Files\1000 Best Games\1kgames.exe
    O4 - Global Startup: AutoUpdate Readme.lnk = C:\Program Files\Common Files\Cosmi\AutoUpdate\AutoUpdate.rtf
    O4 - Global Startup: AutoUpdate.lnk = C:\Program Files\Common Files\Cosmi\AutoUpdate\AutoUpdate.exe
    O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
    O4 - Global Startup: Readme.lnk = C:\Program Files\1000 Best Games\Launch\DirectX9Adobe6.txt
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
    O9 - Extra button: SmartShopper - Compare product prices - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - C:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
    O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - C:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: PartyGammon.com - {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - C:\Programs\PartyGaming\PartyGammon\RunBackGammon.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyGammon.com - {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - C:\Programs\PartyGaming\PartyGammon\RunBackGammon.exe (file missing)
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.6.56\ShoppingReport.dll
    O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.6.56\ShoppingReport.dll
    O9 - Extra button: UltimateBet - {3EB3B7E8-1466-405A-B5BC-44513AF85E34} - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
    O9 - Extra 'Tools' menuitem: UltimateBet - {3EB3B7E8-1466-405A-B5BC-44513AF85E34} - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
    O9 - Extra button: CarbonPoker - {e4e8c758-34b4-44bb-8ef9-1f0786e81d2d} - C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CarbonPoker\CarbonPoker.lnk (HKCU)
    O13 - Gopher Prefix:
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program Files/Mystery P.I. - Lost in Los Angeles/Images/stg_drm.ocx
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program Files/Poker Superstars II/Images/armhelper.ocx
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: Google Update Service (gupdate1c9fc087a96e6c3) (gupdate1c9fc087a96e6c3) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    --
    End of file - 15358 bytes



    DDS (Ver_09-09-29.01) - NTFSx86
    Run by Tom at 0:27:34.41 on Fri 09/24/2010
    Internet Explorer: 8.0.6001.18943
    ============== Running Processes ===============

    ============== Pseudo HJT Report ===============
    uStart Page = hxxp://www.yahoo.com/
    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    uSearch Page = ${URL_SEARCHPAGE}
    uSearch Bar =
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    mSearch Page = ${URL_SEARCHPAGE}
    uInternet Settings,ProxyServer = http=127.0.0.1:5555
    uInternet Settings,ProxyOverride = <local>
    uURLSearchHooks: Free TV Bar Toolbar: {a0729639-d831-46c9-811b-9b0aa79fb45a} - c:\program files\free_tv_bar\tbFree.dll
    uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
    uURLSearchHooks: ToggleEN Toolbar: {038cb5c7-48ea-4af9-94e0-a1646542e62b} - c:\program files\toggleen\tbTog0.dll
    mURLSearchHooks: Free TV Bar Toolbar: {a0729639-d831-46c9-811b-9b0aa79fb45a} - c:\program files\free_tv_bar\tbFree.dll
    mURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
    mURLSearchHooks: ToggleEN Toolbar: {038cb5c7-48ea-4af9-94e0-a1646542e62b} - c:\program files\toggleen\tbTog0.dll
    mWinlogon: Userinit=c:\windows\system32\userinit.exe
    BHO: D: {014a4777-c782-33c6-8ff1-7c49f35c9f4c} - c:\windows\system32\sh13561.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    BHO: ToggleEN Toolbar: {038cb5c7-48ea-4af9-94e0-a1646542e62b} - c:\program files\toggleen\tbTog0.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Smart-Shopper: {4a7c84e2-e95c-43c6-8dd3-03abcd0eb60e} - c:\program files\smart-shopper\bin\2.5.1\Smrt-Shpr.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
    BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Free TV Bar Toolbar: {a0729639-d831-46c9-811b-9b0aa79fb45a} - c:\program files\free_tv_bar\tbFree.dll
    BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
    TB: Free TV Bar Toolbar: {a0729639-d831-46c9-811b-9b0aa79fb45a} - c:\program files\free_tv_bar\tbFree.dll
    TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
    TB: ToggleEN Toolbar: {038cb5c7-48ea-4af9-94e0-a1646542e62b} - c:\program files\toggleen\tbTog0.dll
    TB: {4E7BD74F-2B8D-469E-85B2-BC27FE9AAE2E} - No File
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    EB: SmartShopper: {8bcb5337-ec01-4e38-840c-a964f174255b} - c:\program files\smart-shopper\bin\2.5.1\Smrt-Shpr.dll
    EB: ShopperReports: {a7cddcdc-beeb-4685-a062-978f5e07ceee} - c:\program files\shoppingreport\bin\2.6.56\ShoppingReport.dll
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [Power2GoExpress] NA
    uRun: [Exetender] "c:\program files\free ride games\GPlayer.exe" /runonstartup
    uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
    uRun: [Jenkat Arcade] c:\users\tom\appdata\roaming\jenkat\jenkat games arcade\notifyapp.exe
    uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
    uRun: [alcsmyob] c:\users\tom\appdata\local\bmgqaselt\ipfoikoshdw.exe
    uRun: [qxlxvhof] c:\users\tom\appdata\local\xotnbyhsm\imhewhvshdw.exe
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [1194862116] c:\progra~1\egames\puzzle~1\register\egames~1.exe /r "c:\progra~1\egames\puzzle~1\register\EGAMES~1.rpd"
    mRun: [PhoneTray] c:\program files\traysoft\phonetray\PhoneTray.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    dRun: [Exetender] "c:\program files\free ride games\GPlayer.exe /runonstartup"
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\1000be~1.lnk - c:\program files\1000 best games\1kgames.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoup~2.lnk - c:\program files\common files\cosmi\autoupdate\AutoUpdate.rtf
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoup~1.lnk - c:\program files\common files\cosmi\autoupdate\AutoUpdate.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\pictur~1.lnk - c:\program files\picturemover\bin\PictureMover.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\readme.lnk - c:\program files\1000 best games\launch\DirectX9Adobe6.txt
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
    IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB}
    IE: {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - c:\programs\partygaming\partygammon\RunBackGammon.exe
    IE: {925DAB62-F9AC-4221-806A-057BFB1014AA}
    IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\programs\partygaming\partypoker\RunApp.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - {6FAC4823-815E-4361-836E-46D65ED2550B} - c:\program files\smart-shopper\bin\2.5.1\Smrt-Shpr.dll
    IE: {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - {4CF088BD-BE95-40a5-BE9B-677F8683EDEA} - c:\program files\smart-shopper\bin\2.5.1\Smrt-Shpr.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {C5428486-50A0-4a02-9D20-520B59A9F9B2} - {C9CCBB35-D123-4a31-AFFC-9B2933132116} - c:\program files\shoppingreport\bin\2.6.56\ShoppingReport.dll
    IE: {C5428486-50A0-4a02-9D20-520B59A9F9B3} - {A16AD1E9-F69A-45af-9462-B1C286708842} - c:\program files\shoppingreport\bin\2.6.56\ShoppingReport.dll
    DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program Files/Mystery P.I. - Lost in Los Angeles/Images/stg_drm.ocx
    DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
    DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program Files/Poker Superstars II/Images/armhelper.ocx
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
    Notify: igfxcui - igfxdev.dll
    ============= SERVICES / DRIVERS ===============

    =============== Created Last 30 ================
    2010-09-23 11:22 <DIR> --d----- c:\program files\Trend Micro
    2010-09-20 16:28 <DIR> --d----- c:\programdata\PlayPond
    2010-09-20 16:28 <DIR> --d----- c:\progra~2\PlayPond
    2010-09-18 17:43 <DIR> --d----- c:\users\tom\appdata\roaming\FairyNook
    2010-09-15 12:35 738,816 a------- c:\windows\system32\inetcomm.dll
    2010-09-15 12:35 501,760 a------- c:\windows\system32\usp10.dll
    2010-09-15 12:35 126,464 a------- c:\windows\system32\spoolsv.exe
    2010-09-15 12:35 317,952 a------- c:\windows\system32\MP4SDECD.DLL
    2010-09-13 20:07 221,568 -------- c:\windows\system32\MpSigStub.exe
    2010-09-10 19:46 <DIR> --d----- c:\program files\FunWebProducts
    2010-09-08 00:38 <DIR> --d----- c:\program files\Disney
    2010-09-07 12:41 <DIR> --d----- c:\program files\Yahoo! Games
    2010-09-07 09:08 258,048 a------- c:\windows\system32\sh13561.dll
    2010-09-06 23:19 139,336 a------- c:\windows\system32\drivers\PnkBstrK.sys
    2010-09-06 23:19 214,720 a------- c:\windows\system32\PnkBstrB.xtr
    2010-09-06 22:52 214,720 a------- c:\windows\system32\PnkBstrB.exe
    2010-09-06 22:52 2,373,712 a------- c:\windows\system32\pbsvc.exe
    2010-09-06 22:52 75,064 a------- c:\windows\system32\PnkBstrA.exe
    2010-09-06 22:51 <DIR> --d----- c:\programdata\id Software
    2010-09-06 22:51 <DIR> --d----- c:\progra~2\id Software
    2010-09-04 23:47 10 a------- c:\windows\popcinfo.dat
    2010-09-01 19:16 <DIR> --d----- c:\users\tom\appdata\roaming\iMaxGen
    2010-08-30 22:26 <DIR> --d----- c:\program files\W3i, LLC
    2010-08-30 22:22 <DIR> --d----- c:\program files\The Weather Channel FW
    ==================== Find3M ====================
    2010-09-19 16:24 4,900 a------- c:\users\tom\appdata\roaming\wklnhst.dat
    2010-08-12 16:51 43,520 a------- c:\windows\system32\CmdLineExt03.dll
    2010-06-26 01:05 916,480 a------- c:\windows\system32\wininet.dll
    2010-06-26 01:02 109,056 a------- c:\windows\system32\iesysprep.dll
    2010-06-26 01:02 71,680 a------- c:\windows\system32\iesetup.dll
    2010-02-17 07:31 51,200 a------- c:\windows\inf\infpub.dat
    2010-02-17 07:31 143,360 a------- c:\windows\inf\infstrng.dat
    2010-02-17 07:30 86,016 a------- c:\windows\inf\infstor.dat
    2008-09-26 07:37 665,600 a------- c:\windows\inf\drvindex.dat
    2008-01-20 21:43 174 a--sh--- c:\program files\desktop.ini
    2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
    2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
    2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
    2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
    2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
    2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
    2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
    2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
    2010-05-13 12:23 245,760 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
    2009-02-27 19:15 22 a--sh--- c:\windows\sminst\HPCD.sys
    2010-05-28 07:15 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\internet explorer\domstore\index.dat
    2010-05-18 10:09 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051020100517\index.dat
    2010-05-18 10:09 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051820100519\index.dat
    2010-05-28 07:15 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\internet explorer\userdata\index.dat
    2008-09-26 07:38 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT
    ============= FINISH: 0:30:17.45 ===============



    This is all I've got (hope the attached zip file is here). Two attempts to get the GMER scan completed and logged failed: something either caused the scan attempts to bomb out or kept them from being completed. I hope this is enough. THANKS FOR YOUR HELP!
     

    Attached Files:

  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
    Please click HERE to download and install HijackThis.

    Run it and select Do a system scan and save a logfile from the Main Menu.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    IMPORTANT: Do not fix anything
     
  3. JamHandy

    JamHandy Thread Starter

    Joined:
    Sep 15, 2010
    Messages:
    6
    here's the log file:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:23:22 AM, on 9/23/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v8.00 (8.00.6001.18943)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\ParetoLogic\FileCure\FileCure.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\hp\support\hpsysdrv.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Free Ride Games\GPlayer.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\NotifyApp.exe
    C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
    C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    C:\Program Files\Windows Mail\WinMail.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Free TV Bar Toolbar - {a0729639-d831-46c9-811b-9b0aa79fb45a} - C:\Program Files\Free_TV_Bar\tbFree.dll
    R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    R3 - URLSearchHook: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog0.dll
    F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: D - {014A4777-C782-33C6-8FF1-7C49F35C9F4C} - C:\Windows\system32\sh13561.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog0.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Smart-Shopper - {4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} - C:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Free TV Bar Toolbar - {a0729639-d831-46c9-811b-9b0aa79fb45a} - C:\Program Files\Free_TV_Bar\tbFree.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
    O3 - Toolbar: Free TV Bar Toolbar - {a0729639-d831-46c9-811b-9b0aa79fb45a} - C:\Program Files\Free_TV_Bar\tbFree.dll
    O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    O3 - Toolbar: ToggleEN Toolbar - {038cb5c7-48ea-4af9-94e0-a1646542e62b} - C:\Program Files\ToggleEN\tbTog0.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [1194862116] C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.EXE /r "C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.rpd"
    O4 - HKLM\..\Run: [PhoneTray] C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Power2GoExpress] NA
    O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [Jenkat Arcade] C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\notifyapp.exe
    O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
    O4 - HKCU\..\Run: [alcsmyob] C:\Users\Tom\AppData\Local\bmgqaselt\ipfoikoshdw.exe
    O4 - HKCU\..\Run: [qxlxvhof] C:\Users\Tom\AppData\Local\xotnbyhsm\imhewhvshdw.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [Jenkat Arcade] C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\notifyapp.exe (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe" (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [alcsmyob] C:\Users\Tom\AppData\Local\bmgqaselt\ipfoikoshdw.exe (User '?')
    O4 - HKUS\S-1-5-21-2014773369-4232416295-1209073696-1000\..\Run: [qxlxvhof] C:\Users\Tom\AppData\Local\xotnbyhsm\imhewhvshdw.exe (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'Default user')
    O4 - Global Startup: 1000 Best Windows Games.lnk = C:\Program Files\1000 Best Games\1kgames.exe
    O4 - Global Startup: AutoUpdate Readme.lnk = C:\Program Files\Common Files\Cosmi\AutoUpdate\AutoUpdate.rtf
    O4 - Global Startup: AutoUpdate.lnk = C:\Program Files\Common Files\Cosmi\AutoUpdate\AutoUpdate.exe
    O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
    O4 - Global Startup: Readme.lnk = C:\Program Files\1000 Best Games\Launch\DirectX9Adobe6.txt
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
    O9 - Extra button: SmartShopper - Compare product prices - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - C:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
    O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - C:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: PartyGammon.com - {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - C:\Programs\PartyGaming\PartyGammon\RunBackGammon.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyGammon.com - {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - C:\Programs\PartyGaming\PartyGammon\RunBackGammon.exe (file missing)
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.6.56\ShoppingReport.dll
    O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.6.56\ShoppingReport.dll
    O9 - Extra button: UltimateBet - {3EB3B7E8-1466-405A-B5BC-44513AF85E34} - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
    O9 - Extra 'Tools' menuitem: UltimateBet - {3EB3B7E8-1466-405A-B5BC-44513AF85E34} - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
    O9 - Extra button: CarbonPoker - {e4e8c758-34b4-44bb-8ef9-1f0786e81d2d} - C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CarbonPoker\CarbonPoker.lnk (HKCU)
    O13 - Gopher Prefix:
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program Files/Mystery P.I. - Lost in Los Angeles/Images/stg_drm.ocx
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program Files/Poker Superstars II/Images/armhelper.ocx
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: Google Update Service (gupdate1c9fc087a96e6c3) (gupdate1c9fc087a96e6c3) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    --
    End of file - 14965 bytes


    Many thanks for the help so far, Phantom. Did you look at my other post? How did I lose the ability to play those website videos and how can I get it back? Anyway, again, many thanks for the help and I await more info from you. Confidence is high!
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
    Your computer is infected. Please click on Report and kindly ask to be moved to the Virus & Other Malware Removal forum. Be sure to provide the appropriate reports in that forum after reading THIS. From there, be patient. You should get an answer within the next 48 hours. These guys are really busy!
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,221
    First Name:
    Derek
    Download MBR Check to your desktop

    • Right click MBRcheck.exe and select Run as Administrator (Vista) or Double click MBRcheck.exe to run it (XP)
    • It will show a Black screen with some data on it
    • it will create a log called MBRcheck_time and date.txt on desktop
    • Post that resultant log here please
    • Do NOT fix anything or run any suggested fix before we see the report
     
  6. JamHandy

    JamHandy Thread Starter

    Joined:
    Sep 15, 2010
    Messages:
    6
    is this what you needed?


    MBRCheck, version 1.2.3
    (c) 2010, AD
    Command-line:
    Windows Version: Windows Vista Home Premium Edition
    Windows Information: Service Pack 1 (build 6001), 32-bit
    Base Board Manufacturer: PEGATRON CORPORATION
    BIOS Manufacturer: American Megatrends Inc.
    System Manufacturer: HP-Pavilion
    System Product Name: FQ553AA-ABA a6608f
    Logical Drives Mask: 0x000001fc
    Kernel Drivers (total 148):
    0x81E12000 \SystemRoot\system32\ntkrnlpa.exe
    0x821CB000 \SystemRoot\system32\hal.dll
    0x80404000 \SystemRoot\system32\kdcom.dll
    0x8040C000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
    0x8046C000 \SystemRoot\system32\PSHED.dll
    0x8047D000 \SystemRoot\system32\BOOTVID.dll
    0x80485000 \SystemRoot\system32\CLFS.SYS
    0x804C6000 \SystemRoot\system32\CI.dll
    0x80600000 \SystemRoot\system32\drivers\Wdf01000.sys
    0x8067C000 \SystemRoot\system32\drivers\WDFLDR.SYS
    0x80689000 \SystemRoot\system32\drivers\acpi.sys
    0x806CF000 \SystemRoot\system32\drivers\WMILIB.SYS
    0x806D8000 \SystemRoot\system32\drivers\msisadrv.sys
    0x806E0000 \SystemRoot\system32\drivers\pci.sys
    0x80707000 \SystemRoot\System32\drivers\partmgr.sys
    0x80716000 \SystemRoot\system32\drivers\volmgr.sys
    0x80725000 \SystemRoot\System32\drivers\volmgrx.sys
    0x8076F000 \SystemRoot\System32\drivers\mountmgr.sys
    0x89E0C000 \SystemRoot\system32\drivers\iastor.sys
    0x89EE6000 \SystemRoot\system32\drivers\fltmgr.sys
    0x89F18000 \SystemRoot\system32\drivers\fileinfo.sys
    0x89F28000 \SystemRoot\system32\drivers\N360\0308000.029\SYMEFA.SYS
    0x89F77000 \SystemRoot\System32\Drivers\ksecdd.sys
    0x8A007000 \SystemRoot\system32\drivers\ndis.sys
    0x8A112000 \SystemRoot\system32\drivers\msrpc.sys
    0x8A13D000 \SystemRoot\system32\drivers\NETIO.SYS
    0x8A205000 \SystemRoot\System32\drivers\tcpip.sys
    0x8A2EE000 \SystemRoot\System32\drivers\fwpkclnt.sys
    0x8A408000 \SystemRoot\System32\Drivers\Ntfs.sys
    0x8A517000 \SystemRoot\system32\drivers\volsnap.sys
    0x8A550000 \SystemRoot\System32\Drivers\spldr.sys
    0x8A558000 \SystemRoot\System32\Drivers\mup.sys
    0x8A567000 \SystemRoot\System32\drivers\ecache.sys
    0x8A58E000 \SystemRoot\system32\drivers\disk.sys
    0x8A59F000 \SystemRoot\system32\drivers\CLASSPNP.SYS
    0x8A5C0000 \SystemRoot\system32\drivers\crcdisk.sys
    0x8A5D6000 \SystemRoot\system32\DRIVERS\tunnel.sys
    0x8A5E1000 \SystemRoot\system32\DRIVERS\tunmp.sys
    0x8A5EA000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0x8E607000 \SystemRoot\system32\DRIVERS\igdkmd32.sys
    0x8EF06000 \SystemRoot\System32\drivers\dxgkrnl.sys
    0x8EFA5000 \SystemRoot\System32\drivers\watchdog.sys
    0x8EFB2000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0x8EFBD000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0x8A3E3000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0x8A177000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0x8A189000 \SystemRoot\system32\DRIVERS\HSXHWBS3.sys
    0x8A1C6000 \SystemRoot\system32\DRIVERS\ks.sys
    0x8F202000 \SystemRoot\system32\DRIVERS\HSX_DP.sys
    0x8F305000 \SystemRoot\system32\DRIVERS\HSX_CNXT.sys
    0x8F3BA000 \SystemRoot\system32\drivers\modem.sys
    0x8F3C7000 \SystemRoot\System32\Drivers\ptdrv.sys
    0x8F3CD000 \SystemRoot\system32\DRIVERS\Rtlh86.sys
    0x8A1F0000 \SystemRoot\system32\DRIVERS\ohci1394.sys
    0x8A3F2000 \SystemRoot\system32\DRIVERS\1394BUS.SYS
    0x89FE8000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0x8F3F3000 \SystemRoot\system32\DRIVERS\PS2.sys
    0x89E00000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0x8077F000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0x8F3F8000 \SystemRoot\system32\drivers\Afc.sys
    0x8078A000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0x807A2000 \SystemRoot\system32\DRIVERS\msiscsi.sys
    0x805A6000 \SystemRoot\system32\DRIVERS\storport.sys
    0x807D0000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0x807DB000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0x807F2000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0x8F60C000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0x8F62F000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0x8F63E000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0x8F652000 \SystemRoot\system32\DRIVERS\rassstp.sys
    0x8F667000 \SystemRoot\system32\DRIVERS\termdd.sys
    0x8F677000 \SystemRoot\system32\DRIVERS\swenum.sys
    0x8F679000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0x8F683000 \SystemRoot\system32\DRIVERS\umbus.sys
    0x8F690000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0x8F6C4000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0x8F807000 \SystemRoot\system32\drivers\RTKVHDA.sys
    0x8FA3E000 \SystemRoot\system32\drivers\portcls.sys
    0x8FA6B000 \SystemRoot\system32\drivers\drmk.sys
    0x8FA90000 \SystemRoot\System32\Drivers\N360\0308000.029\SRTSP.SYS
    0x9015B000 \??\C:\Windows\system32\Drivers\SYMEVENT.SYS
    0x90194000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    0x901A6000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0x901A8000 \SystemRoot\system32\drivers\N360\0308000.029\SRTSPX.SYS
    0x901B2000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0x901BB000 \SystemRoot\System32\Drivers\Null.SYS
    0x901C2000 \SystemRoot\System32\Drivers\Beep.SYS
    0x901C9000 \SystemRoot\System32\drivers\vga.sys
    0x901D5000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
    0x901F6000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0x90000000 \SystemRoot\system32\drivers\rdpencdd.sys
    0x8FAE3000 \SystemRoot\System32\Drivers\Msfs.SYS
    0x8FAEE000 \SystemRoot\System32\Drivers\Npfs.SYS
    0x8FAFC000 \SystemRoot\System32\DRIVERS\rasacd.sys
    0x8FB05000 \SystemRoot\system32\DRIVERS\tdx.sys
    0x8FB1B000 \SystemRoot\System32\Drivers\N360\0308000.029\SYMTDI.SYS
    0x8FB4F000 \SystemRoot\System32\Drivers\N360\0308000.029\SYMNDISV.SYS
    0x8FB5D000 \SystemRoot\System32\Drivers\N360\0308000.029\SYMFW.SYS
    0x8FB72000 \SystemRoot\system32\DRIVERS\smb.sys
    0x8FB86000 \SystemRoot\system32\drivers\afd.sys
    0x8FBCE000 \SystemRoot\System32\DRIVERS\netbt.sys
    0x8F6D5000 \SystemRoot\system32\DRIVERS\pacer.sys
    0x8F6EB000 \SystemRoot\system32\DRIVERS\SymIMv.sys
    0x8F6F4000 \SystemRoot\system32\DRIVERS\netbios.sys
    0x8F702000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0x8F715000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0x8F751000 \SystemRoot\system32\drivers\nsiproxy.sys
    0x8F75B000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100923.001\IDSvix86.sys
    0x9820A000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
    0x98268000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
    0x98285000 \SystemRoot\System32\Drivers\dfsc.sys
    0x9829C000 \SystemRoot\System32\Drivers\N360\0308000.029\ccHPx86.sys
    0x98317000 \SystemRoot\System32\Drivers\N360\0308000.029\BHDrvx86.sys
    0x98359000 \SystemRoot\system32\DRIVERS\cdfs.sys
    0x9836F000 \SystemRoot\System32\Drivers\crashdmp.sys
    0x8A309000 \SystemRoot\System32\Drivers\dump_iaStor.sys
    0x9FAB0000 \SystemRoot\System32\win32k.sys
    0x9837C000 \SystemRoot\System32\drivers\Dxapi.sys
    0x98386000 \SystemRoot\system32\DRIVERS\monitor.sys
    0x9FCD0000 \SystemRoot\System32\TSDDD.dll
    0x9FCF0000 \SystemRoot\System32\cdd.dll
    0x98395000 \SystemRoot\system32\drivers\luafv.sys
    0xB3002000 \SystemRoot\system32\drivers\spsys.sys
    0xB30B1000 \SystemRoot\system32\DRIVERS\lltdio.sys
    0xB30C1000 \SystemRoot\system32\DRIVERS\rspndr.sys
    0xB30D4000 \SystemRoot\system32\DRIVERS\RtNdPt60.sys
    0xB30E0000 \SystemRoot\system32\drivers\HTTP.sys
    0xB314D000 \SystemRoot\System32\DRIVERS\srvnet.sys
    0xB316A000 \SystemRoot\system32\DRIVERS\bowser.sys
    0xB3183000 \SystemRoot\System32\drivers\mpsdrv.sys
    0xB3198000 \SystemRoot\system32\drivers\mrxdav.sys
    0xB31B8000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0x983B0000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    0xB31D7000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    0x8F7B3000 \SystemRoot\System32\DRIVERS\srv2.sys
    0xB4E03000 \SystemRoot\System32\DRIVERS\srv.sys
    0xB4E51000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
    0xB4E55000 \SystemRoot\system32\drivers\peauth.sys
    0xB4F33000 \SystemRoot\System32\Drivers\secdrv.SYS
    0xB4F3D000 \SystemRoot\System32\drivers\tcpipreg.sys
    0xB4F49000 \SystemRoot\system32\DRIVERS\WUDFRd.sys
    0xB4F5E000 \SystemRoot\system32\DRIVERS\WUDFPf.sys
    0xB4F70000 \??\C:\Program Files\Free Ride Games\X4HS32Ex.Sys
    0xB4F80000 \??\C:\Program Files\Free Ride Games\X4HSX32Ex.Sys
    0xB4F86000 \SystemRoot\system32\DRIVERS\xaudio.sys
    0x90008000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100924.004\NAVEX15.SYS
    0xB4F8E000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100924.004\NAVENG.SYS
    0x777B0000 \Windows\System32\ntdll.dll
    Processes (total 82):
    0 System Idle Process
    4 System
    492 C:\Windows\System32\smss.exe
    628 csrss.exe
    672 csrss.exe
    680 C:\Windows\System32\wininit.exe
    720 C:\Windows\System32\winlogon.exe
    760 C:\Windows\System32\services.exe
    772 C:\Windows\System32\lsass.exe
    784 C:\Windows\System32\lsm.exe
    912 C:\Windows\System32\svchost.exe
    976 C:\Windows\System32\svchost.exe
    1012 C:\Windows\System32\svchost.exe
    1116 C:\Windows\System32\svchost.exe
    1168 C:\Windows\System32\svchost.exe
    1192 C:\Windows\System32\svchost.exe
    1276 C:\Windows\System32\audiodg.exe
    1304 C:\Windows\System32\svchost.exe
    1320 C:\Windows\System32\SLsvc.exe
    1364 C:\Windows\System32\svchost.exe
    1580 C:\Windows\System32\svchost.exe
    1836 C:\Windows\System32\spoolsv.exe
    1872 C:\Windows\System32\dwm.exe
    1884 C:\Windows\System32\svchost.exe
    1904 C:\Windows\System32\taskeng.exe
    1972 C:\Windows\explorer.exe
    320 C:\Windows\System32\taskeng.exe
    600 C:\Windows\System32\taskeng.exe
    900 C:\Program Files\ParetoLogic\FileCure\FileCure.exe
    824 C:\Program Files\Windows Defender\MSASCui.exe
    236 C:\hp\support\hpsysdrv.exe
    1768 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    972 C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    2092 C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    2116 C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    2196 C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    2260 C:\Windows\System32\PnkBstrA.exe
    2272 C:\Windows\System32\svchost.exe
    2360 C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    2404 C:\Windows\System32\svchost.exe
    2440 C:\Windows\System32\svchost.exe
    2568 C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
    2660 C:\Windows\System32\hkcmd.exe
    2712 C:\Windows\System32\igfxpers.exe
    2760 C:\Windows\System32\igfxsrvc.exe
    2876 C:\Program Files\DivX\DivX Update\DivXUpdate.exe
    2912 C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
    2920 C:\Program Files\Windows Sidebar\sidebar.exe
    2928 C:\Windows\ehome\ehtray.exe
    3004 C:\Windows\System32\SearchIndexer.exe
    3092 C:\Windows\ehome\ehmsas.exe
    3216 WUDFHost.exe
    3260 C:\Windows\System32\drivers\XAudio.exe
    3508 dllhost.exe
    3680 C:\Program Files\Free Ride Games\GPlayer.exe
    3880 C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
    3988 C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    4072 C:\Windows\System32\mobsync.exe
    3276 C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    2128 C:\Program Files\AWS\WeatherBug\Weather.exe
    252 C:\Program Files\Windows Media Player\wmpnscfg.exe
    4044 C:\Users\Tom\AppData\Roaming\Jenkat\Jenkat Games Arcade\NotifyApp.exe
    2112 C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
    4452 C:\Program Files\Windows Media Player\wmpnetwk.exe
    4728 C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
    4440 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
    4748 C:\Program Files\Internet Explorer\iexplore.exe
    1156 C:\Program Files\Internet Explorer\iexplore.exe
    5932 C:\Program Files\Windows Live\Toolbar\wltuser.exe
    5860 C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    4124 C:\Program Files\Internet Explorer\iexplore.exe
    1732 C:\Program Files\Internet Explorer\iexplore.exe
    6000 C:\Program Files\Internet Explorer\iexplore.exe
    3956 taskeng.exe
    3900 C:\Program Files\Internet Explorer\iexplore.exe
    3944 C:\Windows\System32\SearchProtocolHost.exe
    2600 C:\Windows\System32\SearchFilterHost.exe
    5440 C:\Windows\System32\SearchProtocolHost.exe
    4384 C:\Program Files\Internet Explorer\iexplore.exe
    5212 dllhost.exe
    1560 dllhost.exe
    5036 C:\Users\Tom\Desktop\MBRCheck.exe
    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000037`58a7c800 (NTFS)
    PhysicalDrive0 Model Number: ST3250310AS, Rev: 3.AHC
    Size Device Name MBR Status
    --------------------------------------------
    232 GB \\.\PhysicalDrive0 Unknown MBR code
    SHA1: CEFD837A02A1F4445A136688B10013AE4399C2CF

    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    Options:
    [1] Dump the MBR of a physical disk to file.
    [2] Restore the MBR of a physical disk with a standard boot code.
    [3] Exit.
    Enter your choice: Enter the physical disk number to dump (0-99, -1 to exit):




    Thanks!
     
  7. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,221
    First Name:
    Derek
    • Run MBRCheck.exe
    • Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Please push the 'Y' key and then press Enter
    • When program ask you Enter your choice: enter 2 and press the Enter key
    • Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
    • Enter 0 and press the Enter key.
    • The program will show Available MBR codes:, followed by a list of operating systems. Please enter 3 for Vista, and then press Enter.
    • The program will prompt for confirmation. Type 'YES' and hit Enter.
    • Left click on the title bar (where program name and path is written).
    • From menu chose Edit -> Select All
    • Hit the Enter key on your keyboard to copy selected text.
    • Paste that text into Notepad, save it to your desktop as "MBRCheck results.txt"
    • Important! Restart your PC for the fix to take effect.
    • Post the contents of the MBRCheck results log in your next reply
     
  8. JamHandy

    JamHandy Thread Starter

    Joined:
    Sep 15, 2010
    Messages:
    6
    I followed the directions in the previous reply. I have to admit, I was a little nervous about the 'fix' but I did it and the reboot and here's the results file. Many thanks for the assists.


    MBRCheck, version 1.2.3
    (c) 2010, AD
    Command-line:
    Windows Version: Windows Vista Home Premium Edition
    Windows Information: Service Pack 1 (build 6001), 32-bit
    Base Board Manufacturer: PEGATRON CORPORATION
    BIOS Manufacturer: American Megatrends Inc.
    System Manufacturer: HP-Pavilion
    System Product Name: FQ553AA-ABA a6608f
    Logical Drives Mask: 0x000001fc
    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000037`58a7c800 (NTFS)
    Size Device Name MBR Status
    --------------------------------------------
    232 GB \\.\PhysicalDrive0 Unknown MBR code
    SHA1: CEFD837A02A1F4445A136688B10013AE4399C2CF

    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit: y
    Options:
    [1] Dump the MBR of a physical disk to file.
    [2] Restore the MBR of a physical disk with a standard boot code.
    [3] Exit.
    Enter your choice: 2
    Enter the physical disk number to fix (0-99, -1 to cancel): 0
    Available MBR codes:
    [ 0] Default (Windows Vista)
    [ 1] Windows XP
    [ 2] Windows Server 2003
    [ 3] Windows Vista
    [ 4] Windows 2008
    [ 5] Windows 7
    [-1] Cancel
    Please select the MBR code to write to this drive: 3
    Do you want to fix the MBR code? Type 'YES' and hit ENTER to continue: yes
    Successfully wrote new MBR code!
    Please reboot your computer to complete the fix.

    Done!
    Press ENTER to exit...



    This is the entire contents of the results file for the MRBCheck procedure. I hope this is what you wanted. Doesn't seem to be much info here... Thanks again.
     
  9. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,221
    First Name:
    Derek
    next step

    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully

    Download ComboFix from Here or Hereto your Desktop.

    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

    Please tell us if it has cured the problems or if there are any outstanding issues
     
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