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user profile service failed the logon

1K views 3 replies 3 participants last post by  lunarlander 
#1 ·
When trying to log on to my laptop I get a message telling me that my user name or password is incorrect which it is not.
Then, I try to reset password it gives me a message telling me "this feature requires removable media such as floppy disc or USB flash drive."
My computer is Toshiba Satellite L855D with Windows 7.
Please help!
2Frustrated
 
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