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User settings lost after Windows Update

Discussion in 'Windows XP' started by rocksoldier72, Jun 23, 2010.

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  1. rocksoldier72

    rocksoldier72 Thread Starter

    Joined:
    Jun 23, 2010
    Messages:
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    So, on June 22, I shut down the PC and ok the Windows Update. I turn the PC on today, it still shows the four users that we have built into the PC, but when I log into my user, all user settings are gone! My favorites are gone, Outlook Express, MS Outlook, my Quick Launch, Desktop background and icons, everything tied to my user is gone. When I launch My Computer and go into the "User's Documents" folder, it does not have my settings (Favorites, etc).
    BUT, when I drill into the file structure and go to my "User" folder under "Documents and Settings", the Favorites and many other settings are in there. My Programs seem to be all there (except Google Chrome is mysteriously gone). I'm hoping my emails from OE and MS Outlook are still somewhere.
    Is there a quick fix? Turns out some of the Windows Updates cannot be uninstalled! If not, where would my Outlook Express settings be stored?
    These are the updates that were added:
    KB961118
    KB925720
    Windows Imaging Component (cannot be removed)
    KB954550-v5 (cannot be removed)
    And a large number of Microsoft .NET Framework 2.0 Service Pack 2 updates. (15 of them)
    And a large number of Microsoft .NET Framework 3.0 Service Pack 2 updates. (13 of them)
    I can list the .NET updates if it will help.

    I am running Windows XP Media Centre Edition Service pack 2.

    Thank you in advance for any help.
     
  2. dhanubaba

    dhanubaba

    Joined:
    Jan 18, 2009
    Messages:
    71
    Check ur user acc is member of guest group?
     
  3. rocksoldier72

    rocksoldier72 Thread Starter

    Joined:
    Jun 23, 2010
    Messages:
    4
    Hi,
    The user account that got messed up is the Admin under User Accounts, although it looks like a new guest account now. The other three users are Limited Accounts and they are fine. The Guest account is set to off.
     
  4. rocksoldier72

    rocksoldier72 Thread Starter

    Joined:
    Jun 23, 2010
    Messages:
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    A little more info to help troubleshoot.

    I had McAfee years ago and now use Norton. I ran tools to clean both of those out, then re-installed Norton, ran Windows FixIt in Default and Aggressive mode, with no change.

    Here is more info. The admin user account is user "Marty". There are three other users as Limited Admins. The Guest is disabled.

    The three other user accounts are fine - all settings, favorites, desktop, etc are still there.

    When I select "Marty", it looks like a brand new account with a clean slate of settings. When I open 'My Computer' and select "Marty's Documents", it goes to c:\documents and settings\temp\my documents. But, if i browse to c:\documents and settings\, open the "Marty" folder, everything is normal.

    So, it looks like one of the last updates made the 'Marty' user account load up as a TEMP user, but TEMP is not listed under 'Users and Accounts' in Control Panel. I want the old Marty back :)
     
  5. ali-haris

    ali-haris

    Joined:
    Nov 27, 2008
    Messages:
    48
    Are you using a Pirated version of Windows? or Genuine?
     
  6. Harbir

    Harbir

    Joined:
    Apr 22, 2010
    Messages:
    26
    Do the System Restore and It will work Fine from Safemode
     
  7. rocksoldier72

    rocksoldier72 Thread Starter

    Joined:
    Jun 23, 2010
    Messages:
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    It is genuine. It is the OEM that came with the Dell PC.

    I'll try SafeMode tonight.
     
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