usernames lost

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ukboy

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Joined
Nov 22, 2002
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193
i have two msn email accounts and both seem to had of dissapeared completely(when i try to sign in i am told my username is not valid, msn messenger does not work and when i try to change my password, my account is not found) im not sure if this is a security problem or not, i have run an up-to date vius scan and no virus's trojans or worms were found so i do not think someone has gained my passwords and used them to disable my accounts but i cannot be certain, has anybody else experienced this ar could give me help as i have no idea what to do next.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
when is the last time you used the acounts.. if you don't use msn or hotmail for 1 month, they CAN be deleted by the admin at MSN

they are starting to do this more frequently now due to lack of user names and space on servers

Derek
 

ukboy

Thread Starter
Joined
Nov 22, 2002
Messages
193
the last time i used it was about 3 days ago now there is no sign of both my accounts, is it possible microsoft lost these?
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
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the only other possibility is that due to the worm affecting the internet this weekend, MSN might have shut down some servers with the database on them until they sort out their problems

Many people are telling me thay cannot log onto MSN messenger as user name not found or invalid password. We are assuming it's all part of the same problem and will cuire itself when the techs get back to work on Monday


It would be a turn up for the books if a division of Microsoft have gone down because they omitted to apply M$ recommended updates :p :D :rolleyes:



Derek
 

ukboy

Thread Starter
Joined
Nov 22, 2002
Messages
193
yeah i guess you were right i did a bit of searching and found the same problem poopping up over the world, its now monday and i have both my names back and everything is normal, thanks for the help anyway.
 
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