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usernames lost

Discussion in 'Virus & Other Malware Removal' started by ukboy, Jan 25, 2003.

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  1. ukboy

    ukboy Thread Starter

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    i have two msn email accounts and both seem to had of dissapeared completely(when i try to sign in i am told my username is not valid, msn messenger does not work and when i try to change my password, my account is not found) im not sure if this is a security problem or not, i have run an up-to date vius scan and no virus's trojans or worms were found so i do not think someone has gained my passwords and used them to disable my accounts but i cannot be certain, has anybody else experienced this ar could give me help as i have no idea what to do next.
     
    ukboy, Jan 25, 2003
    #1
  2. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    when is the last time you used the acounts.. if you don't use msn or hotmail for 1 month, they CAN be deleted by the admin at MSN

    they are starting to do this more frequently now due to lack of user names and space on servers

    Derek
     
    dvk01, Jan 25, 2003
    #2
  3. ukboy

    ukboy Thread Starter

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    the last time i used it was about 3 days ago now there is no sign of both my accounts, is it possible microsoft lost these?
     
    ukboy, Jan 26, 2003
    #3
  4. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    the only other possibility is that due to the worm affecting the internet this weekend, MSN might have shut down some servers with the database on them until they sort out their problems

    Many people are telling me thay cannot log onto MSN messenger as user name not found or invalid password. We are assuming it's all part of the same problem and will cuire itself when the techs get back to work on Monday


    It would be a turn up for the books if a division of Microsoft have gone down because they omitted to apply M$ recommended updates :p :D :rolleyes:



    Derek
     
    dvk01, Jan 26, 2003
    #4
  5. ukboy

    ukboy Thread Starter

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    yeah i guess you were right i did a bit of searching and found the same problem poopping up over the world, its now monday and i have both my names back and everything is normal, thanks for the help anyway.
     
    ukboy, Jan 27, 2003
    #5

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