Using Roxio GoBack with WinXPHome SP1 Edition

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Ndoptiwomn

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Oct 14, 2003
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The company I work for is using GoBack by Roxio to do restores on machines as a quick way to get them back to factory. I have run into problems with this program on WinXPHome (with SP1a) as it causes the machine to "hang" in the shutdown or restart process. Has anyone used this product and had success with this Windows version? If used, but no success, any ideas on how to stop this from happening and still use the product?
 
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From Roxio.com ....

Q. What versions of GoBack 3 Deluxe Edition and GoBack 3 Personal Edition are compatible with Windows XP?

A. Owners of GoBack 3 Deluxe Edition can download, at no charge, the Windows XP compatibility update. GoBack 3 Deluxe Edition versions 3.10 and higher are completely compatible with Windows XP.
 

Ndoptiwomn

Thread Starter
Joined
Oct 14, 2003
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The version that we have purchased is 3.21.106. Fortunately, we have multiple computers with different operating systems and the WinXPHome is the only one that won't work. The WinXPPro works fine and doesn't seem to have any problem shutting down. I could change operating systems on the problem machine, but I need to have at least 1 version of WinXPHome for testing.

Any ideas?
Anyone know of any "free" programs that would do the same thing as GoBack that I could use for this one machine? I would love if I could pick a point to take the "picture" of my hard drive and being able to tag that one to not be over-written.
 
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