Using Verizon Modem for Qwest DSL

This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.


Thread Starter
Dec 31, 2010
Hi- We are retired and on a fixed income so in order to save $, I dropped Cox Cable and bundled Direct TV with Qwest DSL. The first person I talked to on the phone said they would send out everything I need. When I actually signed up though the second person said no, only the software, unless I wanted him to send out a modem? I said no. Someone told me any DSL modem would work so I bought a Verizon Modem on eBay for not much $. Model GT701C.

The phone jack is in the kitchen. The main computer is in the office where there is no jack. The laptop goes anywhere of course. A Qwest Q100 modem showed up via UPS so I connected with that. I already had an Airlink Super G, AR430W router. The laptop works perfectly to get online. Then I got a Patriot Wireless USB 802.11n Adapter on sale for $10. and the main computer works perfectly now online. I got the printer to work wirelessly also, with only an electric cord in the office. So all that was just fine. THEN I got the DSL bill! They not only are charging me $5. a month for the modem, they charged me $10. for shipping it! So I decided to use my Verizon modem and tried to install/configure that. But the DSL light won't stop blinking. So I called Qwest and asked how to do it and they told me only a Qwest Q100 or Q1000 will work and they will sell me one for $99.00.

Is there any way I can get the Verizon modem to work? The main computer is a Dell- but I don't think it matters with this question.

Thank you for any help you can give me.



Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: AMD Athlon(tm) Dual Core Processor 4450e, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 3838 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 756374 MB, Free - 600437 MB; D: Total - 14999 MB, Free - 8482 MB;
Motherboard: Dell Inc., 0K071D, A00, ..CN7360487G007B.
Antivirus: Norton AntiVirus Online, Updated and Enabled
Jan 28, 2001
The gt701c appears to come with Verizon only firmware installed.You might post up a question to the actiontec support site and see if any settings or firmware are available to make it work with Quest.I fear the answer may be no.


Mar 23, 2005
Pretty sure both of those "modems" are modem/router combination units. Did you reset the GT701C to factory default settings and then configure the WAN part of the router for your account--I assume PPPoE and your account/password?

If so, some ISPs require that the modem's MAC Address be registered with them. Have you been able to determine if this is the case with your service?

Since the GT701C was branded "Verizon" I'm thinking that pedroguy is correct about it having proprietary to Verizon firmware, which will road block you even after getting through the above two issues.
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online