1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Using wireless printer and chromecast on wifi extender

Discussion in 'Networking' started by njf, Mar 6, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    I am using a TP Link WiFi AV500 powerline range extender. It works really well, but I have a problem when using my wireless printer or Google chromecast. The extender routers are cloned to the main router, but the only way I can get the chromecast or wireless printer to work is to disable the extenders (presumably to ensure both devices are going through the same router?).

    Any thoughts on why this is and how it can be resolved? Does the chromecast/printer think the routers are different networks, even though cloned?

    Thanks
    NJF
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
    how is the extender setup
    usually on the same network

    i have used printers connected to extenders and routers to extender OK

    if you connect a pc directly to the router what IP do you get
    then if connected to the extender what do you get?

    post an ipconfig /all for those connections


    ------------------------------------------------------------------------
    ipconfig /all

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

    For Windows 8
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    http://www.bleepingcomputer.com/tutorials/open-an-elevated-command-prompt-in-windows-8/
    Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

    For windows version, XP, Vista, W7
    Hold the Windows key and press R

    Now type CMD

    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
  3. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    Here we go:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved'

    C:\Users>cd..

    C:\>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : BDA-Lap
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : home

    Mobile Broadband adapter Mobile Broadband Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Sierra Wireless Mobile Broadband Network
    Adapter
    Physical Address. . . . . . . . . : 00-A0-C6-00-00-17
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
    2
    Physical Address. . . . . . . . . : A2-88-69-92-75-F7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : A2-88-69-92-75-F8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3160
    Physical Address. . . . . . . . . : A0-88-69-92-75-F7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Intel(R) Ethernet Connection I218-V
    Physical Address. . . . . . . . . : B8-6B-23-66-CD-78
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9475:c99b:d736:b80d%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.152(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 06 March 2015 18:04:28
    Lease Expires . . . . . . . . . . : 07 March 2015 23:00:52
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 297298723
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-04-E8-25-B8-6B-23-66-CD-78

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{DE5FF029-0525-47A5-B7A8-3FFD2985864A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:439:28ed:ae7c:b50f(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::439:28ed:ae7c:b50f%18(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{DFABA428-627C-4CEF-A62F-B673F45AB2C0}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.home:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{83D01B81-DCA2-4816-8EBB-AB55DB3211E8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\>
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
    thats just one ipconfig /all
    and only shows an ethernet connection
    i wanted 2 ipconfig /all when connected to each wireless network
     
  5. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    Okay thanks. Problem is I would need to turn off the other routers and connect to them one at a time because they are cloned and wouldn't know which one I was connected to. Wouldn't this give different ipconfig data than when they were all running together?
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
    depends on how they are all setup - i tend to set them up with the main router giving out the DHCP
    so the IP would be the same on them all BUT you would be connected to the extender

    have you done it like that are are they on a different IP range ?
     
  7. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    Not sure how I did it. I just cloned them using the WPS button as per the instructions and then plugged them in. I only get one SSID rather than the three.
     
  8. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
    ok, so they should all be giving the same IP address range

    you have 3 extenders or 2 and the main router ?

    which is the printer connected to

    use xirrus and you should see all three signals and the MAC address will be different


    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    http://go.pardot.com/l/66982/2015-01-26/2361i
    enter you details
    Download this file "DOWNLOAD WI-FI INSPECTOR Vx.xx "
    ( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo now )

    There is also a xirrus gadget, But that does not have all the fuctionality "DOWNLOAD GADGET Vx.xx

    Alternative links - Use the links below


    http://www.softpedia.com/progDownload/Xirrus-Wi-Fi-Monitor-Download-99109.html

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
    On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

    Run the program

    A user guide is available here
    http://www.xirrus.com/cdn/pdf/xirruswifiinspectorguide1-2-0

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)


    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    To post a screen shot of the active window.

    Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

    Vista or Windows 7
    you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    Windows 8
    you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
    >Press the Esc. key.
    >go back to your Windows 8 start screen - Swipe from left or press Window Button
    >Press Ctrl+PrntScr button to use Snipping Tool
    see here
    http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
    http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/


    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  9. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    I have main router and two extenders. I am not sure which the printer is connects to as it's all seamless. It probably jumps between the main router and extender as they are both within range.
     
  10. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
    but the IP address should remain the same
    you can print that out on the printer network settings usually
    and compare with the ipconfig /all
    make sure the default gateway and the IP address is the same (but on ipaddress the last number will be different )

    then we can try a ping from the pc
     
  11. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    Not worked out how to print the IP settings for the printer. If the default gateways are all the same, they all work seamlessly? Thanks.
     
  12. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
    make and model of the printer
     
  13. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    Samsung Express M2070W
     
  14. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,851
    First Name:
    Wayne
  15. njf

    njf Thread Starter

    Joined:
    Jan 8, 2003
    Messages:
    46
    ok thanks - I have printed them off - what info should I post?
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1144304

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice