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Vectorian Giotto Export File Error

Discussion in 'All Other Software' started by jenjen156, Jan 22, 2013.

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  1. jenjen156

    jenjen156 Thread Starter

    Joined:
    Jan 22, 2013
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    I hope someone can help me. I downloaded Vectorian Giotto 3.0 for free, spent 50 hours making a flash animation and then went to export it as a .swf file and ------ error ----- message with a box to fill out my email address before the program closes. Each time I try to export the file I get the same thing. I uninstalled the software 3 times already and the same issue. I then downloaded the 2.3.1 version and that exports fine on my 64 bit windows 7 computer tho it won't let me open the 3.0 file so all is lost anyway. I tried to reach their tech support, their office and forget about it. All phone numbers and email inquiries to them have failed. Please help. I don't want to have to start again from scratch. Thank You.

    Here is my computer info:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) II 170u Processor, AMD64 Family 16 Model 6 Stepping 3
    Processor Count: 1
    RAM: 1791 Mb
    Graphics Card: ATI Radeon 3000 Graphics, 256 Mb
    Hard Drives: C: Total - 464701 MB, Free - 416580 MB; D: Total - 12135 MB, Free - 1485 MB;
    Motherboard: FOXCONN, 2AB7
    Antivirus: avast! Antivirus, Updated and Enabled
     
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