Veritas Backup Exec and Exchange 2000

Hi,

I'm running backup exec 9.1 on a Windows 2000 server (SP4). I have a disabled user account whose Exchange 2000 mailbox cannot be backed up by Veritas' backup exec. I get the following errors:

0xa000fe09 - The directory is invalid

Directory not found. Can not backup directory USERNAME and its subdirectories.


Any ideas, anyone??

Thanks.

 

Does the directory still exist? Do you really need to backup a disabled account. You could delete the account if it's not needed

 

yes, the directory still exists, and yes, I still need to back up this disabled account.

 

Backup of a disabled user's mailbox is impossible, because when a user is disabled in AD, all objects related to his account are disabled as well. This is by design. For this reason, Exchange won't deliver mail to a disabled user.

View VERITAS' Document ID 239006 if you don't believe me

 

If the account is hidden from the GAL BackupExec will not back it up either.

 

Anyone Familiar with Veritas StorageCentral, a Storage Resource Management Software?

Ranjha