Verizon DSL working sometimes.

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thewolfe

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Nov 26, 2002
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Verizon DSL working sometimes.

My Aunt has Verizon DSL that was working fine until about a month and a half ago.

Sometimes when she started her computer she could connect and sometimes she could click on IE a few times and get on and sometimes she would have to restart. Also, sometimes if she was off of the computer for a couple of hours she couldn't get on although it was working when she was on earlier.

They sent her a new modem and that didn't help.

She talked to a tech who said it was not in the house and they would send someone out and then called her and said they were able to fix the problem from the office.

Still the same problem.

What should I look for if it's not on Verizon's end?

Also, she is 8 hours away from me but I can use SkyFexFree to see her computer.
 
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