Vertical lines on laptop screen

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sarah2611656

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Joined
Jan 15, 2011
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Hi I've got a Fujitsu Lifebook N Series, Model Number N3511 it runs on Windows XP Home.
When I'am booting up my laptop, I get multicoloured vertical lines across the screen which are there constantly. I have done a system restore to an earlier time but it hasn't solved the problem it has been dropped and I was wondering if it was the graphics card that isn't working due to it being dropped if this is the problem can you please tell me what graphics card it is and where I can get a new one from. And if it isn't this then what it may be and how I can solve the problem. I would be very grateful for any help and advice.

Thanks Sarah :(
 
Joined
Aug 13, 2010
Messages
255
Do you have a regular monitor you can plug into the VGA port of the laptop? That would be the easiest way to determine if is the screen or the video chip.

There is a very thin and delicate printed circuit on the backside of the LCD screen which may have been damaged form the impact

Do the lines change when the lid is in differnt positions? (it may be the cable in the hinge)

Do the lines stay the same regardless of lid position, bootup screen or when Windows is loaded? (it may be the LCD).

http://www.screencountry.com/index.php?section=products&model=LIFEBOOK N3511&brand=Fujitsu&size= is where I would normally buy a new screen for someone, but they appear to be out of stock.
 
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