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very frequent IE illegal operation messages

Discussion in 'Earlier Versions of Windows' started by wgreene, Dec 4, 2001.

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  1. wgreene

    wgreene Thread Starter

    Jul 19, 2001
    Tonight I downloaded IE 6.0 to supersede the 5.5 version. While using 6.0 for an hour or so I have already received numerous Explorer illegal operation messages. The message is always the same:


    This Program has performed an illegal operation and will be
    shut down.

    Details: EXPLORER caused an invalid page fault in modue
    KERNEL32.DLL at 0197:bff87ede.

    I have received this message repeatedly while trying to access Windows Explorer. After several such messages in a row I simply have to push the button and reboot. Then I'm able to get into Windows Explorer and operate smoothly, but for only a short while until my computer freezes up once more. Then I have to push the button and go through the same process again.

    I also received the same illegal operation message repeatedly after clicking on my My Documents icon, meaning that I was unable to access My Documents.

    Next I went into Windows Media Player and after only several clicks I received the message again.

    Can someone please tell me how to clear up this problem? Your help will be gratefully appreciated. Thank you.

  2. Mosaic1


    Aug 17, 2001
    If the only change you made was to install IE 6 and then the messages started, the first step would be to repair Internet Explorer.
    Go to control Panel>add remove programs and scroll to the Internet Explorer entry. Click remove
    Three choices will appear. Choose Repair.

    Post back.
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