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Very slow compaq presario cq57

Discussion in 'Windows 7' started by petervanvelzen, Dec 2, 2014.

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  1. petervanvelzen

    petervanvelzen Thread Starter

    Dec 2, 2014
    My Compaq Presario is very very slow:
    It takes for exemple more than 5 minutes to start the laptop.
    clicking on an URL it takes 2 minutes to start the website.

    I hope there is someone who can help me.

    This are the specs of the laptop.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
    Processor Count: 2
    RAM: 3690 Mb
    Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
    Hard Drives: C: Total - 280109 MB, Free - 184005 MB; D: Total - 20870 MB, Free - 2232 MB; E: Total - 4055 MB, Free - 1106 MB;
    Motherboard: Hewlett-Packard, 3577
    Antivirus: Microsoft Security Essentials, Updated and Enabled
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Jan 9, 2005
    Hi, Download SINO by Artellos.

    • Save SINO to your desktop and run SINO.exe. (If you downloaded the ZIP version you will need to extract it first)
    • Then please check the following checkboxes:
      Startup Items
    • Once checked, hit the Run Scan! button and wait for the program to finish the scan.
    • A notepad window will pop up. Please copy all of the content into your next reply.
    Note: If you try to interact with the program once itÂ’s started scanning it might appear to hang. The scan however will continue.
    Download Security Check by screen317 from.

    Save it to your Desktop.
    Double click the install icon.
    If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    There are several Compaq Presario CQ57 series laptops, so we need to confirm which one you have.

    The complete model number will have a dash and additional characters after CQ57

    Advise us what that complete model number is.

    Also advise us what the part/product number(P/N) is.

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