New Very Slow laptop, no itunes access

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

asma

Thread Starter
Joined
Nov 28, 2006
Messages
61
Hi,

I am struggling to do anything with my laptop, it doesnt matter which web provider i am using, wether i am trying to connect my phone to itunes or view data from usb.

In general, the laptop was running absoloutely fine, but has started to run extremely slow, takes forever to switch on and turn off, even loading webpages,

Each time i try to connect to itunes i can an error code. And i cant even plug into usb and just view my pics from iphone.

Ive run the Sysingo for tech specs,

Hope you can assist me to sort.

Many Thanks in advance

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 1908 Mb
Graphics Card: Intel(R) Graphics Media Accelerator HD, 730 Mb
Hard Drives: C: 150 GB (65 GB Free); D: 80 GB (48 GB Free); E: 2 GB (1 GB Free);
Motherboard: FUJITSU, FJNBB06
Antivirus: Norton Internet Security, Enabled and Updated
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,458
Capture.JPG

One reason why your Fujitsu laptop is running slow is because it has a weak processor and only 2 GB of RAM.
Another reason why it's running slow is because Norton Internet Security is installed.
I'm also guessing it has too many running processes and hasn't been properly maintained.

What's the exact model name and model number of that Fujitsu laptop?

--------------------------------------------------------------
 

asma

Thread Starter
Joined
Nov 28, 2006
Messages
61
View attachment 265828

One reason why your Fujitsu laptop is running slow is because it has a weak processor and only 2 GB of RAM.
Another reason why it's running slow is because Norton Internet Security is installed.
I'm also guessing it has too many running processes and hasn't been properly maintained.

What's the exact model name and model number of that Fujitsu laptop?

--------------------------------------------------------------
Thank you!

Are you able to advise if it can be fixed or will it need replacing?

Fujitsu Lifebook
Model AH530
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,458
The Fujitsu Lifebook AH530 is the model laptop I suspected you have, so thanks for confirming that.

The best way to breathe new life into your laptop is to do a clean reinstall of Windows 7 Home Premium SP1 64-bit.
If you have the knowledge and ability to do that, THIS install and update guide will be very helpful to you.

---------------------------------------------------------------
 

asma

Thread Starter
Joined
Nov 28, 2006
Messages
61
The Fujitsu Lifebook AH530 is the model laptop I suspected you have, so thanks for confirming that.

The best way to breathe new life into your laptop is to do a clean reinstall of Windows 7 Home Premium SP1 64-bit.
If you have the knowledge and ability to do that, THIS install and update guide will be very helpful to you.

---------------------------------------------------------------
Great thank you, will I need to back up everything I have on laptop prior to do the install?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,458
If you have any personal data(documents, photos, music, videos, etc.) that you don't want to lose, you should back it up to some reliable external media before you start.
That actually should be done on a regular basis. ;)

----------------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top