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very slow

Discussion in 'Windows 7' started by Nita, Nov 30, 2011.

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  1. Nita

    Nita Thread Starter

    Joined:
    Feb 3, 2004
    Messages:
    646
    i have an Acer Aspire netbook, purchased only a few monthe ago. 250 GB hard drive 1 GB RAM The OS is Windows 7 starter. I don't use it a lot mainly for emails and accessing the internet when I am not at home.It has very few programmes and very little stored on it. Unfortunately it has become painfully slow. I often cannot connect to the internet even tho' the thingy on the bottom right hand corner tells me I am connected, when it is connected it still takes an age to get anywhere. Even opening one of the few files on it takes forever. I tried going throuhj the troubleshooting thing but it hasn't helped. Please can someone help me..I'm not sure I'm in the right forum here.
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi,
    If you don't use it very often, there could be lots of Windows updates downloading when you're trying to do other things. It can slow things down a lot.
    This happened to Mrs.1002richards' laptop 'til we got in to the habit of booting it up and leaving it for an hour every so often just to run & install updates.

    Another thing to check is what's running at start up by using msconfig. Guide with screenshots here: http://netsquirrel.com/msconfig/msconfig_win7.html ask back here if you're unsure what if any changes to make.

    Hope this helps?

    Richard
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,900
    First Name:
    Frank
    Let's see what's installed and auto-starting, and if obvious issues need to be addressed.

    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    -------------------------------------------------------

    Unless you REALLY needed something light and small for portability, you would've been happier with a laptop instead of a netbook.

    Netbooks also lack an optical drive and are more prone to hardware issues.

    -------------------------------------------------------
     
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