1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Video Card Getting Hot In Dell Inspiron 8500 Laptop

Discussion in 'Hardware' started by compnerd1701A, Feb 17, 2017.

Thread Status:
Not open for further replies.
Advertisement
  1. compnerd1701A

    compnerd1701A Thread Starter

    Joined:
    Feb 16, 2017
    Messages:
    5
    I have a Dell Inspiron 8500 laptop. My video card keeps getting hot. How can I fix the problem?
     
  2. Sponsor

  3. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    74,920
    Dell Inspiron 8500 Laptop
    It's designed for and has driver support only for Windows XP 32-bit.

    What's the exact "service tag" number and "express service code" number on yours?
    What's the exact Windows version and bit number it's running?

    What leads you to believe its graphic card(if it has one) is overheating?

    -------------------------------------------------------------
     
    Last edited: Feb 17, 2017
  4. compnerd1701A

    compnerd1701A Thread Starter

    Joined:
    Feb 16, 2017
    Messages:
    5
    JQ07N21 42933131433 The screen goes white and the bottom of the laptop gets hot. I don't know if there is a graphics card or not. Windows XP Professional.32 bit
     
    Last edited: Feb 17, 2017
  5. compnerd1701A

    compnerd1701A Thread Starter

    Joined:
    Feb 16, 2017
    Messages:
    5
    The screen goes white and the laptop gets hot. JQ07N21 42931341433 Windows XP Professional 32-bit.I don't know if there is a graphics card or not setup says video controller.
     
    Last edited: Feb 17, 2017
  6. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    74,920
    You have THIS Dell Inspiron 8500 laptop.
    It shipped in April 2003 in the U.S.A. and came with Windows XP Home Edition or Professional or Media Center Edition 32-bit.
    Because it's more than 10 years old, Dell no longer lists the hardware that came in it.
    According to its driver downloads list, it has a NVIDIA GeForce4 4200 Go or ATI Mobility Radeon 9000 graphic device.

    Does the exhaust fan still work and expel hot air from the vents in that laptop?
    Is that laptop being used on a hard flat surface?

    -------------------------------------------------------------
     
  7. compnerd1701A

    compnerd1701A Thread Starter

    Joined:
    Feb 16, 2017
    Messages:
    5
    I don't know about the fan. Yes it is being used on hard flat surfaces.
     
  8. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    74,920
    If the exhaust isn't working and isn't expelling hot air from inside the case, it's going to overheat.
    When a laptop overheats, it usually freezes up or shuts down.
    I don't know why the display screen is turning white, but it's obviously connected with the overheating issue.

    ---------------------------------------------------------------
     
  9. compnerd1701A

    compnerd1701A Thread Starter

    Joined:
    Feb 16, 2017
    Messages:
    5
    How do I fix the problem?
     
  10. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    74,920
    That laptop is over 13 years old, so it's not worth investing any money in it.
    It's time to "retire" it and get a newer and faster one.
    There are plenty of refurbished ones with Windows 7 that you can buy for $200 - $300.

    --------------------------------------------------------------
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1185456