Video Card Issue

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YamiPrem

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Nov 4, 2011
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Hi,

First post here - j/s. :)

Anyway, I'll explain this quick.

I bought a HD 5670 a week ago, it has been giving me some problems with multicoloured lines on screen. I've done the elimination process and it's defo the card. The onboard chip works fine. The lines only appears sometimes though and usually only when I turn it on in the mornings.

Here's a screenie of the issue:
http://img89.imageshack.us/img89/3580/linesi.png

Returned the card to the store as they had to take my word for it as faulty (their test machine was bust).

Got my money back and am going to use it to buy a better card - HD 6850.

The worry is that, what if that card also creates problems? Then it'd clearly be the motherboard's fault, huh? What then? Only option I see is to get a refund for the PC as well. (It's about 2 weeks old.)
 

leroys1000

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Joined
Aug 15, 2007
Messages
6,319
If you bought a factory built PC,you are probably looking at
upgrading the power supply to be able to use an add on
video card.
Factory power supplies are usually pretty weak and may
not be able to provide enough power for the add in card.
What model computer is it?
 

YamiPrem

Thread Starter
Joined
Nov 4, 2011
Messages
7
Sorry, didn't mention, I upgraded the PSU as well to a 500W one (stock was 350W). The card is gone now, so no need troubleshooting it. I'm just worried for the future, in case it arises.

The computer is an Advent DT1308. Picked it up cos' it was only 400 quid, and sporting a i5 processor, I had to get it. It's now not on sale from where I bought it - PC World.
 

leroys1000

Banned
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Aug 15, 2007
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OK,what is the brand of the power supply you are using?
Cheap power supplies usually don't come close to providing
their peak rated output.
Talk about coincidence.
My power supply gave the ghost right after I posted here.:)
 

leroys1000

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Yes,that's a good choice.
Don't see that being the problem.
Should have enough steady output to handle it.
 

YamiPrem

Thread Starter
Joined
Nov 4, 2011
Messages
7
We'll just say it was a faulty card. :)

Anyway, if the problem persists on my new one, what then?
 

leroys1000

Banned
Joined
Aug 15, 2007
Messages
6,319
Make sure you drivers are up to date.
Graphics glitches are usually caused by the
video card,but in the case that it happens again
you might just return it to the way it was and take
it in for a replacement.
It has to still be in warranty.
If you bought it from the web site,get an RMA
from them and send it back for replacement.
 

YamiPrem

Thread Starter
Joined
Nov 4, 2011
Messages
7
I mean, if it's the second GPU glitching up, isn't it a sign that it might not the GPU's fault?

Could be the PCI-E slot or something, which entitles me to a refund/replacement, right?
 

leroys1000

Banned
Joined
Aug 15, 2007
Messages
6,319
Yes,I was talking about putting the old hardware back in the computer
and Returning the entire computer for replacement.
 

YamiPrem

Thread Starter
Joined
Nov 4, 2011
Messages
7
Kk, thanks.

I'll see how it goes when the card arrives on Tues/Wednesday.
 

YamiPrem

Thread Starter
Joined
Nov 4, 2011
Messages
7
Ugh.

Was working fine till a reboot. Now I get the 'AMD driver stopped responind bla bla' error. This happens along with GPU artifacts popping on screen. This happens over and over again.

Trying to fix this...

UPDATE:
Used CCleaner to disable everything that started up with Windows. It seemed to have fixed it.

Will only enable those that I require from now on.
 
Joined
Jan 27, 2009
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2,608
Sorry about not inputting in this but may I ask where you got that background from?? I like the dark styling of it lol.
 
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