Video disabled Please help.

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alphaomegase

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Oct 17, 2002
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108
OK, here is the problem, I stupidly disabled the video on my wife's laptop by right clicking on the desktop>properties>settings>advanced>adapter>properties...I set it to disable. After that it woud go through post and to the windows logo screen then the screen goes black and there is nothing. Now I can't get the video to work at all. I tried resetting bios, I enabled VGA to no avail. I tried to boot into safe mode but it got hung up at mup.sys and stayed there for about an hour then I tried repairing the xp installation off the xp cd and then tried booting into safe mode but that stopped at mup.sys and then the computer restarted and now it goes the windows xp logo screen and restarts, and it won't do anything else except keep rebooting now. Please help me!

Dell Inspiron 1501
Windows XP Pro
80GB HDD
512 MB RAM

Any help is greatly appreciated all. Thank you.
 
Joined
Jul 12, 2007
Messages
137
On your keyboard press the Windows flag +R. type in "narrator" without the quotes and see if you can get anywhere with that sweet little voice, haha.
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
I don't understand how that will help with my wife's laptop. This is my desktop computer and her laptop doesn't boot to windows and I can't get a command prompt....it just keeps rebooting once it gets to the windos logo screen.
 
Joined
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7,794
The idea is that with narrator running it will tell you what you are clicking on. It is slow and clunky. But with a lot a patience and trial and error you can go into Device Manager and re-enable video. It might work, but it wouldn't be easy.
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
I just figured out that you are right, that it is slow and clunky and if I had done that when it first happened I think it would have worked. It's a good idea for future reference but won't help right now cause I can't even get it to go past the windows xp logo screen. But thank you for the advice.
 
Joined
Jul 12, 2007
Messages
137
Try this blindly:

winstart key
r
msconfig
enter
tab 11 times
right arrow 3 times
tab 7 times
space
tab
space
alt + a
enter
enter
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
Thank you for the reply but will that work with the computer restarting itself before it gets into windows??
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
ok, I finally got this thing to boot to windows but I tried what you just said and still nothing. Any other ideas?
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
Unfortunately yes, my wife has many documents off of it. Also, I cannot get it to start in safe mode, I can choose safe mode but it stops loading at Mup.sys. One thing I believe is that it is the driver after Mup.sys that is having trouble loading but I don't know what driver it is. I have tried the dell site and annoyances.org but can't seem to find a fix for this. Is there anyone who can tell me what's going on please?
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
OK, I have a question, I used the windows xp pro cd to start the recovery console, I used the command listsvc which lists all the services....it looks as if there are drivers that are loaded at boot, is it possible that I could set the vga controller to start and that might restore my video? If so, which svc would it be? Thanks.
 
Joined
Jul 12, 2007
Messages
137
You've probably already dones this but I'm going to ask anyway. Since you can now get to a command line have you done: sfc /scanow?
 
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Jul 12, 2007
Messages
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I just found this:

If you can, go to your BIOS and somehow disable ESCD. It handles resources for Plug n Play.
 

alphaomegase

Thread Starter
Joined
Oct 17, 2002
Messages
108
DefCon, thank you for responding. The only command prompt I can get to is the one for the recovery console from the cd and it says that sfc /scannow is not a valid operation and I have run scandisk with the /r and /p options and it fixed some things but still I nothing. As for the ESCD, I don't have that option in my BIOS or if I do I don't know where it's at. Also, I think some clarification is required here, I was talking to my wife, and before I disabled the video in windows, my wife says that under the resources tab for the adapter there were 3 conflicts listed. Unfortunately she didn't write them down. Thank you again for responding.
 
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