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Virus and Update issues

Discussion in 'Virus & Other Malware Removal' started by Jaydec, Mar 8, 2015.

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  1. Jaydec

    Jaydec Thread Starter

    Joined:
    Mar 8, 2015
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8, 64 bit
    Processor: AMD A10-5750M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
    Processor Count: 4
    RAM: 7366 Mb
    Graphics Card: Microsoft Basic Render Driver, 17 Mb
    Hard Drives: C: Total - 688531 MB, Free - 595558 MB; D: Total - 26082 MB, Free - 2673 MB;
    Motherboard: Hewlett-Packard, 1984
    Antivirus: Windows Defender, Disabled

    Hello TechnoGuy,

    This computer's owner failed to install any type of internet security software on this computer and he did not allow it to install updates as needed. I have installed Norton Internet Security and Super Anti Spyware as well as CCleaner to help clean it up. It had many many virus issues. There were several programs that I uninstalled, a couple of which still show up. Now I am trying to get it to install it's updates and it keeps failing and then reverting changes. I am pretty sure there are probably still viruses and I would love some help getting this computer to fully update itself so that it can run effificiently.
    Thank you for your help!
     
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