D
Deleted member 236955
Thread Starter
My mom downloaded a file attached to an e-mail sent to her. The file name was all garbled and she did it anyway. *sigh* now there's a DOS box that won't close with the file name being "C:\DOCUME-1\Liz\LOCALS-1\TEMPOR-1\Content.IE5\CR23M5MT\122377-1.COM"
We are unable to open up any other programs (otherwise I'd be posting an HJT log from that PC) or shut down the computer or log her out of her user settings or anything. I'm hesitant to turn the PC off because it might not turn on again. Any suggestions would be nice.
Thanks.
We are unable to open up any other programs (otherwise I'd be posting an HJT log from that PC) or shut down the computer or log her out of her user settings or anything. I'm hesitant to turn the PC off because it might not turn on again. Any suggestions would be nice.
Thanks.