1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Virus causing noisy hard drive and slow performance?

Discussion in 'Virus & Other Malware Removal' started by teflonn, Nov 13, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. teflonn

    teflonn Thread Starter

    Joined:
    Nov 20, 2004
    Messages:
    37
    Hi guys and girls,

    My laptop has recently started acting horribly! It takes about an hour to boot windows, and even then, it isn’t always fully booted. Typical windows icons in the corner by the clock don’t always load – the network, volume, and battery icons, for instance - but this is the least of my worries. The hard drive is much noisier than it used to be. It isn’t making scary scratching or thunking noises, but it does sound a little like a typewriter while it is booting Windows. After Windows is loaded, it quiets down a bit. Also, for the first couple hours the computer is on, the hard drive light is on steadily. It will eventually flash on and off (normally) after I’ve been on the computer a while or restarted it from hibernation.

    I’ve run a few diagnostics on my hard drive and find it to be physically healthy. I ran scans using Seatools for DOS and everything came up clean. Also, when I’m in DOS, I don’t hear the tapping sounds from my hard drive.

    Because this computer is going on 3 years old and I tote it around and use it daily, I would imagine all of these problems point to imminent hard drive failure, but I wonder if it may be a virus issue that isn’t getting caught by my Norton 360 scans. All of these problems started after I accidently (and stupidly) downloaded some malware in an effort to help a coworker. I thought I cleared them away immediately, but this all started happening on the very next reboot.

    I see that I have “conime.exe” running in my Task manager – I understand this can be a virus and is only a valid program if you are using Asian languages (which I’m not) so is this one of those “back-door” threats? If so, how can I get rid of it?

    I would love to not have to unnecessarily invest in a new computer right now (for financial reasons and because – aside from this issue – I love this computer), but this thing is getting slower and slower and more and more frustrating every day. Could someone please look at a hijackthis and dds log for me or advise on some other course of action?

    SPECS –
    HP touchsmart tx2-1020us
    Processor - AMD Turion X2 ultra dual core mobile zm-82 2.20 ghz
    4 G RAM
    OS - Windows Vista SP2, 64 bit
    Hard drive - Seagate Momentus 5400RPM


    Thank you so very much!

    PS – I should mention that I’ve posted this issue on a different tech support thread, thinking it was you, and got a little help (the advice to run Seatools for DOS, specifically). Unfortunately, their queuing procedure seems to have dropped me into purgatory. If someone can help me here, I will close the thread on the other site so as to avoid conflicting advice.





    HJT:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:16:40 PM, on 11/13/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
    C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
    C:\Program Files (x86)\SugarSync\SugarSyncManager.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe
    C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe
    C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Maxtor\OneTouch Status\MaxMenuMgr.exe
    C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files (x86)\Common Files\Teleca Shared\Generic.exe
    C:\Program Files (x86)\Common Files\Teleca Shared\logger.exe
    C:\Program Files (x86)\Common Files\Teleca Shared\CapabilityManager.exe
    C:\Program Files (x86)\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
    C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
    C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
    C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
    C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://eis.esnips.com/page/search/?client_uuid=bda82ac0-85c3-4b48-b0d2-41fde8d1391d
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Coupons.com - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: FlashCatchBHO Class - {88618A96-6D8A-42E7-B932-9073D5B2080F} - C:\Program Files (x86)\FlashCatch\flashcatch.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: eSnipBHO - {B530A9A4-1722-4D16-AAD6-AA85E3AD2ADE} - (no file)
    O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O3 - Toolbar: FlashCatch - {10CECF4F-A96E-4803-8AC2-F565FB29FF47} - C:\Program Files (x86)\FlashCatch\flashcatch.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    O3 - Toolbar: Coupons.com Toolbar - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    O4 - HKLM\..\Run: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    O4 - HKLM\..\Run: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe
    O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe"
    O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
    O4 - HKLM\..\Run: [BrStsWnd] "C:\Program Files (x86)\Brownie\BrstsW64.exe" Autorun
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [SugarSync] "C:\Program Files (x86)\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true
    O4 - HKCU\..\Run: [CleverKeys] C:\Program Files (x86)\Dictionary.com\CleverKeys\CK.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [EPSON Stylus CX7800 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIAFA.EXE /FU "C:\Windows\TEMP\E_S7CDA.tmp" /EF "HKCU"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\RunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" (User 'Default user')
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office2010.microsoft.com/sites/production/ieawsdc32.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} (LogMeIn Rescue Applet Downloader) - https://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: @C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
    O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files (x86)\Maxtor\Sync\SyncServices.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files (x86)\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009 Special Edition\Digital Home 11\RoxioUPnPRenderer11.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009 Special Edition\Digital Home 11\RoxioUpnpService11.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: TV Background Capture Service (TVBCS) (TVCapSvc) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
    O23 - Service: TV Task Scheduler (TVTS) (TVSched) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 19836 bytes





    DDS

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Sarah at 22:17:08 on 2011-11-13
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3836.1347 [GMT -5:00]
    .
    AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\SYSTEM32\WISPTIS.EXE
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\SYSTEM32\WISPTIS.EXE
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
    C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
    C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files (x86)\Maxtor\Sync\SyncServices.exe
    C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\SMINST\BLService.exe
    C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\N-trig\N-trig Software Bundle\NtrigApplet.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\ehome\ehtray.exe
    C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\SugarSync\SugarSyncManager.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Windows\SysWOW64\DllHost.exe
    C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe
    C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\DigitalPersona\Bin\DPAgent.exe
    C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Maxtor\OneTouch Status\MaxMenuMgr.exe
    C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files (x86)\Common Files\Teleca Shared\Generic.exe
    C:\Program Files (x86)\Common Files\Teleca Shared\logger.exe
    C:\Program Files (x86)\Common Files\Teleca Shared\CapabilityManager.exe
    C:\Program Files (x86)\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
    C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
    C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
    C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
    C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\SysWOW64\NOTEPAD.EXE
    C:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\SysWOW64\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
    uWindow Title = Windows Internet Explorer provided by Yahoo!
    mStart Page = hxxp://eis.esnips.com/page/search/?client_uuid=bda82ac0-85c3-4b48-b0d2-41fde8d1391d
    mDefault_Page_URL = hxxp://www.yahoo.com/
    mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    mURLSearchHooks: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    mWinlogon: Userinit=userinit.exe
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
    BHO: FlashCatchBHO Class: {88618a96-6d8a-42e7-b932-9073d5b2080f} - C:\Program Files (x86)\FlashCatch\flashcatch.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
    BHO: {B530A9A4-1722-4D16-AAD6-AA85E3AD2ADE} - No File
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    TB: FlashCatch: {10cecf4f-a96e-4803-8ac2-f565fb29ff47} - C:\Program Files (x86)\FlashCatch\flashcatch.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    TB: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
    TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
    uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    uRun: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
    uRun: [SugarSync] "C:\Program Files (x86)\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true
    uRun: [CleverKeys] C:\Program Files (x86)\Dictionary.com\CleverKeys\CK.exe
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    uRun: [EPSON Stylus CX7800 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIAFA.EXE /FU "C:\Windows\TEMP\E_S7CDA.tmp" /EF "HKCU"
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
    mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe
    mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun: [CPMonitor] "C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe"
    mRun: [Mobile Connectivity Suite] "C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
    mRun: [Conime] %windir%\system32\conime.exe
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
    mRun: [BrStsWnd] "C:\Program Files (x86)\Brownie\BrstsW64.exe" Autorun
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [mxomssmenu] "C:\Program Files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe"
    dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
    IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office2010.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
    DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
    DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - hxxps://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{0875E543-0E57-4633-B51D-0C5133BC7DF1} : DhcpNameServer = 192.168.42.129
    TCP: Interfaces\{5CF76251-AE09-49E1-904E-EF6BD40062C1} : DhcpNameServer = 10.125.0.26 10.125.0.21
    TCP: Interfaces\{7711D31E-C528-4164-83F5-182D2DD44291} : DhcpNameServer = 192.168.1.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
    LSA: Notification Packages = scecli DPPWDFLT
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO-X64: 0x1 - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    BHO-X64: Coupons.com - No File
    BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    BHO-X64: Symantec NCO BHO - No File
    BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
    BHO-X64: Symantec Intrusion Prevention - No File
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO-X64: Search Helper - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
    BHO-X64: FlashCatchBHO Class: {88618A96-6D8A-42E7-B932-9073D5B2080F} - C:\Program Files (x86)\FlashCatch\flashcatch.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: {B530A9A4-1722-4D16-AAD6-AA85E3AD2ADE} - No File
    BHO-X64: eSnipBHO - No File
    BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    TB-X64: FlashCatch: {10CECF4F-A96E-4803-8AC2-F565FB29FF47} - C:\Program Files (x86)\FlashCatch\flashcatch.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    TB-X64: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCou0.dll
    TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    TB-X64: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
    TB-X64: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
    mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    mRun-x64: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    mRun-x64: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    mRun-x64: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
    mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun-x64: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe
    mRun-x64: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun-x64: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    mRun-x64: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun-x64: [CPMonitor] "C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe"
    mRun-x64: [Mobile Connectivity Suite] "C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
    mRun-x64: [Conime] %windir%\system32\conime.exe
    mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun-x64: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
    mRun-x64: [BrStsWnd] "C:\Program Files (x86)\Brownie\BrstsW64.exe" Autorun
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [mxomssmenu] "C:\Program Files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe"
    IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20111027.001\BHDrvx64.sys [2011-11-3 1155704]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20111111.030\IDSviA64.sys [2011-11-11 488568]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
    R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMTDIV.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMTDIV.SYS [?]
    R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
    R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2008-12-11 88576]
    R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-9-5 393648]
    R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [2011-5-30 130008]
    R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2008-10-31 365952]
    R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2009-4-22 296320]
    R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2009-4-22 116104]
    R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-10-31 227896]
    R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-9 138360]
    R3 NtrigDigitizerUSBLowerFilter;N-trig HID Tablet Digitizer KMDF Filter Driver;C:\Windows\system32\DRIVERS\NtrigDigitizerUSBLowerFilter.sys --> C:\Windows\system32\DRIVERS\NtrigDigitizerUSBLowerFilter.sys [?]
    R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    R3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 Roxio Upnp Server 11;Roxio Upnp Server 11;C:\Program Files (x86)\Roxio Creator 2009 Special Edition\Digital Home 11\RoxioUpnpService11.exe [2008-8-13 367088]
    S2 RoxLiveShare11;LiveShare P2P Server 11;C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe [2008-8-13 309744]
    S2 RoxWatch11;Roxio Hard Drive Watcher 11;C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe [2008-8-13 170480]
    S3 fssfltr;FssFltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-22 1493352]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 HTCAND64;HTC Device Driver;C:\Windows\system32\Drivers\ANDROIDUSB.sys --> C:\Windows\system32\Drivers\ANDROIDUSB.sys [?]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 NETw3v64;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
    S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
    S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;C:\Program Files (x86)\Roxio Creator 2009 Special Edition\Digital Home 11\RoxioUPnPRenderer11.exe [2008-8-13 313840]
    S3 RoxMediaDB11;RoxMediaDB11;C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe [2009-3-3 1122304]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
    S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
    S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-17 89920]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== File Associations ===============
    .
    JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
    .
    =============== Created Last 30 ================
    .
    2011-11-09 02:09:14 1426304 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-11-09 02:09:08 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
    2011-11-09 02:09:08 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
    2011-11-09 02:08:18 893440 ----a-w- C:\Program Files\Common Files\System\wab32.dll
    2011-11-09 02:08:17 707584 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
    2011-11-09 02:08:17 50688 ----a-w- C:\Program Files\Windows Mail\wabimp.dll
    2011-11-03 18:38:09 -------- d-----w- C:\Program Files (x86)\Seagate
    2011-10-28 18:29:35 -------- d-----w- C:\Program Files (x86)\Maxtor
    2011-10-18 14:53:14 165376 ----a-w- C:\Windows\SysWow64\unrar.dll
    2011-10-18 14:49:36 -------- d-----w- C:\Program Files (x86)\Free Offers from Freeze.com
    2011-10-18 14:44:48 -------- d-----w- C:\Program Files (x86)\MSECache
    2011-10-16 23:55:32 18139008 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSO.DLL
    .
    ==================== Find3M ====================
    .
    2011-10-29 04:38:30 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-09-06 13:56:50 2764288 ----a-w- C:\Windows\System32\win32k.sys
    2011-09-01 05:24:07 2309120 ----a-w- C:\Windows\System32\jscript9.dll
    2011-09-01 05:17:57 1389056 ----a-w- C:\Windows\System32\wininet.dll
    2011-09-01 05:12:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-09-01 02:35:59 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2011-09-01 02:28:15 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-09-01 02:22:54 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-08-31 21:00:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-08-25 16:20:38 735744 ----a-w- C:\Windows\System32\UIAutomationCore.dll
    2011-08-25 16:19:32 847360 ----a-w- C:\Windows\System32\oleaut32.dll
    2011-08-25 16:19:32 332288 ----a-w- C:\Windows\System32\oleacc.dll
    2011-08-25 16:15:04 555520 ----a-w- C:\Windows\SysWow64\UIAutomationCore.dll
    2011-08-25 16:14:01 563712 ----a-w- C:\Windows\SysWow64\oleaut32.dll
    2011-08-25 16:14:01 238080 ----a-w- C:\Windows\SysWow64\oleacc.dll
    2011-08-25 13:54:14 4096 ----a-w- C:\Windows\System32\oleaccrc.dll
    2011-08-25 13:31:01 4096 ----a-w- C:\Windows\SysWow64\oleaccrc.dll
    .
    ============= FINISH: 22:21:38.08 ===============
     

    Attached Files:

  2. teflonn

    teflonn Thread Starter

    Joined:
    Nov 20, 2004
    Messages:
    37
    Just glancing through these logs, I noticed the following three items. That "free offers from freeze" was part of the malware I accidently downloaded (the last time my computer worked normally), and the other two things are unknown to me and seem to have been installed at around the same time. I panicked when I saw the malware getting downloaded and tried to stop everything. I deleted the programs I could out of add/remove software immediately, but feel like I froze something up in the process.

    Hope this helps!

    2011-10-18 14:53:14 165376 ----a-w- C:\Windows\SysWow64\unrar.dll
    2011-10-18 14:49:36 -------- d-----w- C:\Program Files (x86)\Free Offers from Freeze.com
    2011-10-18 14:44:48 -------- d-----w- C:\Program Files (x86)\MSECache

    Also, one of the first things I tried when this happened was to go back to an earlier restore point. This did nothing but confuse my computer.
     
  3. teflonn

    teflonn Thread Starter

    Joined:
    Nov 20, 2004
    Messages:
    37
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,948
    First Name:
    Frank
    Considering how massive the startup load is, it's no surprise that performance is slow and startup time is lengthly. :(

    Can you possibly submit images or screenshots of the startup list in

    Start - Run - MSCONFIG - OK - "Startup" tab

    and the services list in

    Start - Run - SERVICES.MSC - OK

    so we can determine which startup entries can be unchecked and which service entries can be set on Manual?

    --------------------------------------------------------

    Let's see if we can a general idea of what's currently installed in that computer.

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    --------------------------------------------------------
     
  5. teflonn

    teflonn Thread Starter

    Joined:
    Nov 20, 2004
    Messages:
    37
    Hi flavalee, Thanks so much for responding!

    I thought I did have a lot of stuff in the start-up, but I'm just not sure what I can get rid off. I'm not sure the best way to send you all of the screenshots (there are a lot), so I'll just attach them. If there's an easier way for you to check them out, please let me know.

    Thanks again for your help! It is very much appreciated!!

    The msconfig screenshots are labeled as "capture," "capture2," etc.

    The services.msc screenshots are labeled as "captureservices1," "captureservices2," etc.

    This service will only allow 5 uploads and I have a total of 9, so I'll post another message with the rest of the screenshots



    Here is the requested report from Hijackthis:

    Update for Microsoft Office 2007 (KB2508958)
    Update for Microsoft Office 2007 (KB2508958)
    Update for Microsoft Office 2007 (KB2508958)
    Acrobat.com
    Activation Assistant for the 2007 Microsoft Office suites
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.1)
    Adobe Shockwave Player 11.5
    aioscnnr
    aioscnnr
    AMD USB Audio Driver Filter
    Apple Application Support
    Apple Software Update
    AuthenTec Fingerprint Sensor Minimum Install
    AviSynth 2.5
    Brother HL-2170W
    C4USelfUpdater
    Catalyst Control Center - Branding
    center
    Character Builder
    Compatibility Pack for the 2007 Office system
    Coupon Printer for Windows
    Coupons.com Toolbar
    CyberLink DVD Suite
    CyberLink DVD Suite
    D&D Character Generator Demo
    D3DX10
    Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    DirectX 9 Runtime
    DivX Codec
    DivX Converter
    DivX Player
    DivX Plus DirectShow Filters
    DivX Plus Web Player
    EA Download Manager
    EMC 11 Content
    eMusic Download Manager 4.1.4
    EPSON Scan
    essentials
    ESU for Microsoft Vista
    FlashCatch
    FLVideoConverter
    Garmin Communicator Plugin
    Garmin USB Drivers
    GEAR driver installer for x86 and x64
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Customer Experience Enhancements
    HP Doc Viewer
    HP Games
    HP Help and Support
    HP MediaSmart DVD
    HP MediaSmart DVD
    HP MediaSmart Music/Photo/Video
    HP MediaSmart Music/Photo/Video
    HP MediaSmart TV
    HP MediaSmart TV
    HP MediaSmart Webcam
    HP MediaSmart Webcam
    HP Quick Launch Buttons
    HP Total Care Advisor
    HP Total Care Setup
    HP Update
    HP User Guides 0123
    HP Wireless Assistant
    HPAsset component for HP Active Support Library
    HTC Driver Installer
    HTC Sync
    Itibiti RTC
    Java(TM) 6 Update 26
    Java(TM) 6 Update 7
    Junk Mail filter update
    KODAK AiO Software
    ksDIP
    LabelPrint
    LabelPrint
    LeapFrog Connect
    LeapFrog Connect
    LeapFrog MyOwnLeaptop Plugin
    LightScribe System Software 1.14.17.1
    Maxtor Manager
    Maxtor Manager
    Maxtor Manager
    Mesh Runtime
    Messenger Companion
    Microsoft Live Search Toolbar
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote 2007
    Microsoft Office OneNote 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Professional Plus 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing (English) 2010
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Standard 2007
    Microsoft Office Standard 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Office Word MUI (English) 2010
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Works
    Microsoft WSE 3.0 Runtime
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Music Listening Today 4e CD1
    muvee Reveal
    My Friend Pingu
    NOOK for PC
    Norton 360
    N-trig Software Bundle
    ocr
    OverDrive Media Console
    Power2Go
    Power2Go
    PowerDirector
    PowerDirector
    PreReq
    Print Artist 22 Platinum
    QLBCASL
    QuickTime
    Realtek 8169 8168 8101E 8102E Ethernet Driver
    Realtek High Definition Audio Driver
    Realtek USB 2.0 Card Reader
    Realtek USB 2.0 Card Reader
    Respondus LockDown Browser
    Roxio Activation Module
    Roxio Central
    Roxio CinePlayer
    Roxio CinePlayer Decoder Pack
    Roxio Creator 2009 Special Edition
    Roxio Creator 2009 Special Edition
    Roxio Media Manager
    Roxio Update Manager
    Roxio Video Capture USB Driver
    SeaTools for Windows
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft Excel 2010 (KB2553070)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Segoe UI
    Slingbox - Watch Your TV Anywhere
    SlingPlayer
    SmartSound Quicktracks Plugin
    SpeedFan (remove only)
    Spelling Dictionaries Support For Adobe Reader 9
    TestGen
    The Sims Medieval
    The Sims™ 3
    TuneUp Companion 2.2.5
    Update for 2007 Microsoft Office System (KB967642)
    Update for 2007 Microsoft Office System (KB967642)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update for Outlook 2007 Junk Email Filter (KB2596560)
    Update Installer for WildTangent Games App
    Use the entry named LeapFrog Connect to uninstall (LeapFrog MyOwnLeaptop Plugin)
    VC80CRTRedist - 8.0.50727.4053
    WD Diagnostics
    WildTangent Games App (HP Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    WinWay Resume Deluxe
    XNote Stopwatch
     

    Attached Files:

  6. teflonn

    teflonn Thread Starter

    Joined:
    Nov 20, 2004
    Messages:
    37
    Here are the remaining screenshots...
     

    Attached Files:

  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,948
    First Name:
    Frank
    Adobe Flash Player 10 ActiveX needs to be updated to Adobe Flash Player ActiveX 11.1.102.55

    Adobe Shockwave Player 11.5 needs to be updated to Adobe Shockwave Player 11.6.3.633

    Java(TM) 6 Update 26 needs to be updated to Java Runtime Environment 6 Update 29

    Coupons.com Toolbar needs to be uninstalled.

    Java(TM) 6 Update 7 needs to be uninstalled.

    TuneUp Companion 2.2.5 needs to be uninstalled.

    Malwarebytes Anti-Malware Free 1.51.2.1300 needs to be installed.

    SUPERAntiSpyware Free Edition 5.0.0.1136 needs to be installed.

    -------------------------------------------------------

    These startup entries in Start - Run - MSCONFIG - OK - "Startup" tab can be unchecked.

    Some of them don't need to auto-start at all, and others can be manually started when needed.

    After you're done, click Apply - OK/Close - Restart.

    SM56 Helper Win32 Utility

    HD Audio Control Panel

    Windows Defender

    Software Manager

    swg

    Catalyst Control Center

    HP DVDSmart

    Cyberlink PowerCinema

    Cyberlink MediaLibrary Service

    StartMen Application

    Application Launcher

    Adobe Reader and Acrobat Manager

    hpwuSchd Application

    Java(TM) Platform SE Auto Updater 2.0

    Microsoft Works Calender Reminders


    Note: If you want research the entire startup list, go here and here.

    You may find other startup entries that you want to uncheck.

    -------------------------------------------------------

    These service entries in Start - Run - SERVICES.MSC - OK can have their "startup type" changed to Manual.

    Double-click each entry to open its properties window, then change the setting, then click Apply - OK.

    After you're done with the list, close the window and then restart the computer.

    Adobe Acrobat Update Service

    Ati External Event Utility

    Cyberlink RichVideo Service

    Distributed Link Tracking Client

    HP Health Check Service

    Human Interface Device Access

    IP Helper

    LightScribeService Direct Disc Labeling Service
    (unless you actually use it)

    Microsoft .NET Framework NGEN v4 - -

    Microsoft .NET Framework NGEN v4 - -

    ReadyBoost
    (unless you actually use it)

    Roxio Hard Drive Watcher11

    Roxio Hard Drive Watcher9

    Roxio UPnP Server11

    Roxio Upnp Server9

    Tablet PC Input Service

    WebClient

    Windows Defender

    Windows Driver Foundation - -

    Windows Error Reporting Service

    Windows Image Acquisition

    Windows Live ID Sign-in Assistant

    Windows Search


    Note: Set Network Connections on Automatic.

    -------------------------------------------------------
     
  8. teflonn

    teflonn Thread Starter

    Joined:
    Nov 20, 2004
    Messages:
    37
    Hi flavalee, thanks again for your help. I've performed all the actions you suggested, but I haven't noticed a distinct difference in performance. The computer is still quite slow and noisy to start up (and for quite some time after). I've run the Superantispyware scan (it only discovered - and corrected - tracking cookies) and am running the malwarebytes scan now. I'll let you know how that turns out, but in the meantime do you have any other suggestions?

    PS - I did find that I needed to return one of my start-up programs to automatic. Although I don't use it much, I like to have the pen work on the tablet as this is a touchscreen laptop. I am getting a "ntrig driver not found" (I can't remember the exact wording) error message on start up, so I returned the "tablet pc input service" to "automatic." The touchscreen still isn't working, but perhaps it will on the next restart.
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,948
    First Name:
    Frank
    A quick scan with MBAM and SAS is usually all that's needed. A full/complete scan takes much longer and usually isn't needed.

    Make sure to select and remove everything they find.

    Also make sure to update their definition files before running a scan.

    ---------------------------------------------------------

    Go back into the services list.

    If any service is currently set on Disabled, change it to Manual.

    --------------------------------------------------------

    If you're hearing a "clicking" or "tick tock" sound, that's an indication that the hard drive may be failing.

    If you haven't yet backed up and saved your important/irreplaceable personal data, I suggest you do it now.

    --------------------------------------------------------
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1026800

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice