1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Virus detected on PC, boot cannot completed. Please help!

Discussion in 'Virus & Other Malware Removal' started by willowyang, Oct 9, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. willowyang

    willowyang Thread Starter

    Joined:
    Apr 28, 2001
    Messages:
    202
    During the boot, a warning message from McAfee VirusScan shows:

    McAfee ActiveShield has detected a virus on your computer. We recommend that you use the Scan feature to scan all the drives of your computer for viruses.


    After I press OK, no change for the stucked screen at all, but wait about 2 minutes, the above message box showing again.

    Please help. OS is XP Home.

    Thank you in advance.
     
  2. Sponsor

  3. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    TRy it in safe mode.
     
  4. willowyang

    willowyang Thread Starter

    Joined:
    Apr 28, 2001
    Messages:
    202
    How can I get into safe mode in XP when the boot not even completed? Thanks.
     
  5. Diamond Geez

    Diamond Geez

    Joined:
    Jun 18, 2004
    Messages:
    1,442
    Hi, try pressing F8 repeatedly as the system is booting.

    regards
    keith
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    From the beginning of the boot, i.e. when the first black screen shows start tapping F8 every second - You'll get a black screen menu.

    Safe mode trys to do less and may get you in enough to do a scan.
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/282789