mpeet611
Thread Starter
- Joined
- Dec 16, 2013
- Messages
- 773
Over the weekend my brother in law asked me if i could reinstall windows 7 on his sister's laptop because she accidently downloaded a virus into it. I booted the recovery partition & got this error message "An Error has occured. Error: F3-F100-0010 Click OK to shut down your PC." When i googled the error i found out it was being caused by the virus so i ran the Windows Malicious Software Removal Tool & it removed 53 infections then it asked to restart the computer. When the computer restarted windows did not load, instead i got the message "No Bootable Devices - Insert boot disk and press any key" I restarted the laptop again & tried loading the recovery partition by holding the zero key at startup & the same thing happened. The owner of the laptop doesn't have any cd's for it & i don't have a windows 7 cd either. Even if i did have a install dvd the information on the product key & serial tag have faded away as seen in the attached photos. I'll also attach an image of what the monitor displays instead of loading windows.
Known Specs.
Toshiba Satellite E-205
Windows 7 Home Premium, 64-bit
Serial Number available upon request.
P.S. I was able to make the serial number readable by shining a flashlight on it at a 30 degree angle. Tried it on product key, no luck unfortunately.
Known Specs.
Toshiba Satellite E-205
Windows 7 Home Premium, 64-bit
Serial Number available upon request.
P.S. I was able to make the serial number readable by shining a flashlight on it at a 30 degree angle. Tried it on product key, no luck unfortunately.
Attachments
-
308.8 KB Views: 6
-
210 KB Views: 6
-
212.8 KB Views: 6