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Virus Error Message "Your computer was infected by unknown trojan." Vista Home prem.

Discussion in 'Virus & Other Malware Removal' started by abeandrew, Feb 21, 2008.

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  1. abeandrew

    abeandrew Thread Starter

    Joined:
    Feb 21, 2008
    Messages:
    1
    This error message used to open whenever i clicked on something aswell as a message bubble on the taskbar. Which would then open a website for some "spyware removal tool". I have managed to get rid of the website link, however the message is still popping up.

    Error Message as follows: "Your computer was infected by unknown trojan. It's dangerous for your system (critical files can be lost!)
    Click OK to download the antispyware program to clean your system! (Recommended)"

    I deleted these system files in safe mode which got ride of the website link:
    C:\Program Files\NetProject\scit.exe
    C:\Program Files\NetProject\sbmntr.exe
    C:\Program Files\NetProject\scm.exe
    C:\Program Files\NetProject\sbsm.exe

    But as far as the rest i have no idea. ANY HELP WOULD BE APPRECIATED!!

    HijackThis:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:23:34 PM, on 21/02/2008
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16609)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\System32\CtHelper.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Symantec AntiVirus\VPTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\Gaming Software\LWEMon.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\System32\mobsync.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\SYSTEM32\CTXFISPI.EXE
    C:\Windows\explorer.exe
    C:\Users\Andrew\Documents\Stuff\Virus Protection\HiJackThis.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\ieuser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Windows\system32\NOTEPAD.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: e404 helper - {2C566C34-7D72-4DC1-9BBE-1121A76698F8} - C:\Program Files\Helper\1203647269.dll
    O2 - BHO: MS Video Control 1.0 - {4E21495F-0004-4614-9DC9-6B8F7E5024F5} - C:\Windows\msvidc32.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {C2A1C5CB-C0EF-4689-9436-F62CCA1C5383} - C:\Program Files\NetProject\sbmdl.dll (file missing)
    O3 - Toolbar: Web Application - {81705D67-3F73-4983-859B-97D0922E5ABE} - C:\Program Files\NetProject\wamdl.dll (file missing)
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=030408 serial=DR12WEG-2033414-QBB lang=EN
    O4 - HKLM\..\Run: [Gainward] C:\Program Files\VDOTool\TBPanel.exe /A
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\NetProject\scit.exe
    O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\NetProject\sbmntr.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.explorertool.net/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.explorertool.net/redirect.php (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 6637 bytes
     
  2. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    Hi,

    The tool I have a link to below with directions will run on Vista, but you may have to use "RunAs- Administrator" if you do not understand that, let me know.

    Please read all through the info so you know what will be done.


    http://www.bleepingcomputer.com/combofix/how-to-use-combofix


    There is a Printable Version button up under the Thread Tools drop down menu that will let you print a nice text version of these instructions.
    Alternate way to save directions:Open Notepad> Copy and Paste any text you wish into Notepad, and Save the file as something you will recognize like TSGhelp.txt and save it onto your desktop.


    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      -----------------------------------------------------------​
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
        -----------------------------------------------------------​
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      -----------------------------------------------------------​

    3. Double click on combofix.exe & follow the prompts.
    4. When finished, it will produce a report for you.
    5. Please post the "C:\ComboFix.txt" in your next reply..And, after you are done posting the log from ComboFix....run Hijackthis again, Scan and Save a Log....post the brand new log
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
     
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