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Virus killed but can't see programs or files

Discussion in 'Virus & Other Malware Removal' started by Old_Tech, Nov 30, 2011.

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  1. Old_Tech

    Old_Tech Thread Starter

    Oct 8, 2011
    This is my mothers computer. She had several Trojan virus that I remove and I was able to recover all all of the data and programs. But I can't see them, I can use the the start search from the start button and find what I need. For example in the <all program> from the start menu It list Microsoft Work if you clikc on it to get to the word processor there is nothing is there, at the same time i can open an existing document and everything work as normal. I cant see any thing other than the file folders in windows exploer.
    This is Vista OS. I have the same issue on an XP system
    Has anyone seen this before? \
    What am I missing?

    Attached Files:

    • ark.log
      File size:
      39.9 KB
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