Virus, Malware Bad problem

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panuts

Thread Starter
Joined
Dec 29, 2006
Messages
112
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X4 630 Processor, AMD64 Family 16 Model 5 Stepping 2
Processor Count: 4
RAM: 5887 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 942583 MB, Free - 817431 MB; D: Total - 11182 MB, Free - 1337 MB;
Motherboard: PEGATRON CORPORATION, VIOLET6
Antivirus: Microsoft Security Essentials, Updated and Enabled


It has almost a week and no response from you guys. I need assistance please. My computer is not acting right.
Even when I F8 there are two loaded that are blank. please help.


Thank you in advance.
 

panuts

Thread Starter
Joined
Dec 29, 2006
Messages
112
Having serious problems please I need someone who can help. Infected with a bug or something.
I truly would appreciate some help.
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
Sorry for the delay, and welcome :)

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Make sure that under Optional Scans, there is a checkmark on Addition.txt.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also produce another log (Addition.txt ). Please attach this to your reply.
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
Please download the attached file and save it in the same directory as FRST.
  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) pops up and is saved to the same location the tool was run from.
    Please copy and paste its contents in your next reply.
 

Attachments

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
In addition:

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Download AdwCleaner from here. Save the file to the desktop.


NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.
  • XP users: Double click the AdwCleaner icon to start the program.
  • Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
    You will see the following console:

  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove.
  • Click the Clean button.
  • Everything checked will be deleted.
  • When the program has finished cleaning a report appears.Once done it will ask to reboot, allow this

  • On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt

Please download Malwarebytes Anti-Malware to your desktop
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    1. Enable free trial of Malwarebytes Anti-Malware Premium
    2. Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

The log is available throughout History ->Application logs. Please post it contents in your next reply.
 

panuts

Thread Starter
Joined
Dec 29, 2006
Messages
112
I am starting this now. I will not be able to complete til tommorw. But will. Thank you for your help. I will post results in am.
 

panuts

Thread Starter
Joined
Dec 29, 2006
Messages
112
# AdwCleaner v4.203 - Logfile created 04/05/2015 at 10:34:15
# Updated 30/04/2015 by Xplode
# Database : 2015-05-02.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Cindy - CINDY-HOME
# Running from : C:\Users\Cindy\Desktop\adwcleaner_4.203.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : C:\Program Files\Uninstaller
Folder Found : C:\ProgramData\ParetoLogic
Folder Found : C:\Users\Cindy\AppData\Roaming\Solvusoft
Folder Found : C:\Users\Cindys's\AppData\Roaming\ParetoLogic

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10ECCE17-29B5-4880-A8F5-EAD298611484}
Key Found : HKCU\Software\Reimage
Key Found : [x64] HKCU\Software\Reimage
Key Found : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
Key Found : HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
Key Found : HKLM\SOFTWARE\Conduit
Key Found : HKLM\SOFTWARE\MetaStream
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Found : HKLM\SOFTWARE\ParetoLogic
Key Found : HKLM\SOFTWARE\Viewpoint
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17728


-\\ Google Chrome v42.0.2311.135

[C:\Users\Cindy\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Cindy\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [2804 bytes] - [18/03/2015 18:40:32]
AdwCleaner[R1].txt - [2890 bytes] - [21/03/2015 07:24:29]
AdwCleaner[R2].txt - [2715 bytes] - [21/03/2015 07:34:02]
AdwCleaner[R3].txt - [3633 bytes] - [09/04/2015 12:45:45]
AdwCleaner[R4].txt - [3193 bytes] - [04/05/2015 10:34:15]
AdwCleaner[S0].txt - [2995 bytes] - [18/03/2015 18:43:17]
AdwCleaner[S1].txt - [3098 bytes] - [21/03/2015 07:30:08]
AdwCleaner[S2].txt - [3841 bytes] - [09/04/2015 12:54:08]

########## EOF - C:\AdwCleaner\AdwCleaner[R4].txt - [3429 bytes] ##########
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
All. Click the Clean button.
 

panuts

Thread Starter
Joined
Dec 29, 2006
Messages
112
did that and cleaned it. Now what do you want me to do?What started this all was downloading Blender and getting a PUBENV virus or trojan. I removed it but it left my system screwed up. and when I searched on the internet if said PUBENV.DLL (Spy.770) was a virus or trojan.

My computer is still slow and when I do a chkdsk it states it can not repair and when it loads drivers there are blank spots.


ran MalwareBytes and it showed nothing.
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
Please download ListChkDskResult by SleepyDude and save it to your desktop.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
  • A message about checking Windows Event Log will pop-up. Click OK.
  • Wait patiently until a notepad window will open. This won't take long.
  • The displayed logfile will be also saved to your desktop as ListChkDskResult.txt.
Please include the content of this file in your next reply.
 
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