Virus? Norton disabled, cannot connect to Hotmail or MSN Messenger

[HLM]

I have tried running a system scan at antivirus.com and at Symantec.com. Keep getting a message that security settings will not allow activex controls to run on this page. Scan will not run. I have checked the settings and they appear to be ok, as per the information from Symantec. Download signed activex controls =prompt. Run activex controls =enable. Script activex controls =enable. I really need to be able to run this scan, can anyone help?? Please!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!

 

[rude]

You may have blocked access to the sites in your firewall,or maybe try logging on as an administrator.