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Virus or Trojan or Something Else Bad

Discussion in 'Virus & Other Malware Removal' started by bettyjobob, Oct 20, 2010.

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  1. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi Catbyte:
    Things seem to be running much better now. I still have an issue on my screen saver. It will not let me disable it or change the length of time elapsing before it goes to screen saver mode. I am logged on as adm. so I should be able to reset, but can't.

    Also as an aside, I am running AVG Antivirus 2011. It will not let you disable it for more than 15 minutes. Is there some way to temporarily disable for an indefinite time period.

    Below is the DDS log as requested.

    Thanks for your help. bettyjobob


    DDS (Ver_09-09-29.01) - NTFSx86
    Run by Jim Powell at 9:31:06.56 on Tue 11/02/2010
    Internet Explorer: 7.0.5730.11
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.381 [GMT -5:00]
    AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    ============== Running Processes ===============
    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\WINDOWS\system32\BRMFRSMG.EXE
    C:\Program Files\AVG\AVG10\avgemcx.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
    C:\Program Files\Chaos Software\Chaos 6\chaos.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Jim Powell\Desktop\ddsCAS3P9Q1.com
    ============== Pseudo HJT Report ===============
    uStart Page = www.dogpile.com/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
    uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
    mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
    mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
    mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
    mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
    mRun: [mmtask] "c:\program files\musicmatch\musicmatch jukebox\mmtask.exe"
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    StartupFolder: c:\docume~1\jimpow~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
    StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Data Import Wizard.lnk.disabled
    StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Data Repair Utility.lnk.disabled
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartui.lnk - c:\program files\scansoft\paperport\smartui\SmartUI.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\time&c~1.lnk - c:\program files\chaos software\chaos 6\chaos.exe
    IE: &Google Search - c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    IE: &Translate English Word - c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    IE: Backward Links - c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar2.dll/cmcache.html
    IE: Similar Pages - c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    IE: Translate Page into English - c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
    DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/install-ie/alttiff.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    Notify: igfxcui - igfxdev.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    ============= SERVICES / DRIVERS ===============
    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 298448]
    R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-9 214664]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-10-11 6104656]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-9-10 265400]
    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
    R3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [2005-4-11 2944]
    R3 brparimg;Brother Multi Function Parallel Image driver;c:\windows\system32\drivers\BrParImg.sys [2005-4-11 3168]
    R3 BrParWdm;Brother WDM Parallel Driver;c:\windows\system32\drivers\BrParwdm.sys [2005-4-11 39552]
    R3 BrSerWDM;Brother WDM Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [2005-4-11 60416]
    S0 ati4rxxx;ati4rxxx;c:\windows\system32\drivers\ati4rxxx.sys --> c:\windows\system32\drivers\ati4rxxx.sys [?]
    S1 MpKslfae4a719;MpKslfae4a719;\??\c:\windows\system32\mpenginestore\mpkslfae4a719.sys --> c:\windows\system32\mpenginestore\MpKslfae4a719.sys [?]
    S2 ThemesNetSvc;Themes ThemesNetSvc;c:\windows\system32\a3df.exe srv --> c:\windows\system32\a3df.exe srv [?]
    S2 WebClientwscsvc;WebClient WebClientwscsvc;c:\windows\system32\1033h.exe srv --> c:\windows\system32\1033h.exe srv [?]
    S2 wuauservShellHWDetection;Automatic Updates wuauservShellHWDetection;c:\windows\system32\adsnwl.exe srv --> c:\windows\system32\adsnwl.exe srv [?]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-3-13 79816]
    S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-3-13 35272]
    S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-3-13 34248]
    S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-3-13 40552]
    =============== Created Last 30 ================
    2010-11-01 17:09 73,728 a------- c:\windows\system32\javacpl.cpl
    2010-11-01 17:06 472,808 a------- c:\windows\system32\deployJava1.dll
    2010-11-01 16:52 <DIR> --d----- c:\docume~1\alluse~1\applic~1\McAfee Security Scan
    2010-11-01 16:52 <DIR> --d----- c:\program files\McAfee Security Scan
    2010-10-29 14:48 974,848 -------- c:\windows\system32\dllcache\mfc42.dll
    2010-10-29 14:48 953,856 -------- c:\windows\system32\dllcache\mfc40u.dll
    2010-10-29 14:47 617,472 -------- c:\windows\system32\dllcache\comctl32.dll
    2010-10-28 13:56 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-10-28 13:56 20,952 a------- c:\windows\system32\drivers\mbam.sys
    2010-10-28 07:56 <DIR> --d----- c:\windows\system32\drivers\AVG
    2010-10-25 15:34 256,512 a------- c:\windows\PEV.exe
    2010-10-25 15:34 161,792 a------- c:\windows\SWREG.exe
    2010-10-25 15:34 98,816 a------- c:\windows\sed.exe
    2010-10-25 15:34 79,872 a------- c:\windows\MBR.exe
    2010-10-07 15:27 <DIR> --d----- c:\docume~1\jimpow~1\applic~1\AVG10
    2010-10-07 15:22 <DIR> --d-h--- c:\docume~1\alluse~1\applic~1\Common Files
    2010-10-07 15:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG10
    2010-10-07 15:20 <DIR> --d----- c:\program files\AVG
    2010-10-07 14:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\MFAData
    ==================== Find3M ====================
    2010-10-29 08:54 22,400 a------- c:\windows\system32\drivers\ASC3350P.SYS
    2010-09-18 12:23 974,848 a------- c:\windows\system32\mfc42u.dll
    2010-09-18 12:23 974,848 -------- c:\windows\system32\dllcache\mfc42u.dll
    2010-09-18 01:53 974,848 a------- c:\windows\system32\mfc42.dll
    2010-09-18 01:53 954,368 a------- c:\windows\system32\mfc40.dll
    2010-09-18 01:53 954,368 a------- c:\windows\system32\dllcache\mfc40.dll
    2010-09-18 01:53 953,856 a------- c:\windows\system32\mfc40u.dll
    2010-09-13 16:27 25,680 a------- c:\windows\system32\drivers\AVGIDSEH.sys
    2010-09-08 10:57 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
    2010-09-08 10:57 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
    2010-09-07 03:49 298,448 a------- c:\windows\system32\drivers\avgtdix.sys
    2010-09-07 03:48 249,424 a------- c:\windows\system32\drivers\avgldx86.sys
    2010-09-07 03:48 26,064 a------- c:\windows\system32\drivers\avgrkx86.sys
    2010-09-01 06:51 285,824 a------- c:\windows\system32\atmfd.dll
    2010-09-01 06:51 285,824 -------- c:\windows\system32\dllcache\atmfd.dll
    2010-08-31 08:42 1,852,800 a------- c:\windows\system32\win32k.sys
    2010-08-31 08:42 1,852,800 -------- c:\windows\system32\dllcache\win32k.sys
    2010-08-27 03:02 119,808 a------- c:\windows\system32\t2embed.dll
    2010-08-27 03:02 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
    2010-08-27 00:57 99,840 a------- c:\windows\system32\srvsvc.dll
    2010-08-27 00:57 99,840 -------- c:\windows\system32\dllcache\srvsvc.dll
    2010-08-26 08:39 357,248 -------- c:\windows\system32\dllcache\srv.sys
    2010-08-26 07:52 5,120 a------- c:\windows\system32\xpsp4res.dll
    2010-08-25 23:36 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
    2010-08-25 06:30 634,648 a------- c:\windows\system32\dllcache\iexplore.exe
    2010-08-25 06:29 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
    2010-08-23 11:12 617,472 a------- c:\windows\system32\comctl32.dll
    2010-08-17 08:17 58,880 a------- c:\windows\system32\spoolsv.exe
    2010-08-17 08:17 58,880 -------- c:\windows\system32\dllcache\spoolsv.exe
    2010-08-16 03:45 590,848 a------- c:\windows\system32\rpcrt4.dll
    2010-08-16 03:45 590,848 -------- c:\windows\system32\dllcache\rpcrt4.dll
    2006-02-15 14:55 5,037,072 a------- c:\program files\spybotsd14.exe
    2006-02-13 16:48 1,140,064 a------- c:\program files\Windows-KB890830-V1.12-ENU.exe
    2006-02-07 17:05 2,855,080 a------- c:\program files\aawsepersonal.exe
    2006-02-07 16:42 6,524,912 a------- c:\program files\sdsetup.exe
    2006-02-03 17:14 20,921,040 a------- c:\program files\AdbeRdr705_enu_full.exe
    2006-02-03 16:04 7,050,552 a------- c:\program files\psa30se_en_us.exe
    2006-01-30 16:49 11,817,800 a------- c:\program files\GoogleEarth.exe
    2006-01-03 11:08 167,173,872 a------- c:\program files\English_PaintShopProStudio101_Dell_PREMIUMESD.exe
    2005-06-06 14:31 590 a------- c:\program files\Shortcut to Favorites.lnk
    2005-04-06 09:03 483,401 a------- c:\documents and settings\jim powell\gotomypc.exe
    2005-03-25 08:35 12,363,776 a------- c:\program files\Setup.msi
    2005-03-25 08:34 237 a------- c:\program files\Setup.Ini
    2009-08-17 15:34 848 a--sh--- c:\windows\system32\KGyGaAvL.sys
    2008-09-04 08:57 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat
    ============= FINISH: 9:32:14.62 ===============
     
  2. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    Hi,

    export this registry key for me


    Press Start->Run, copy/paste the following command (it's one long command) into the run box and press OK:


    reg export "HKEY_USERS\.DEFAULT\Control Panel\Desktop" "%userprofile%\desktop\menu.txt"


    A new file called menu.txt should appear on your Desktop, please post the contents with your next response.
     
  3. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi CatByte:
    Thanks again. Here is the menu.txt

    Windows Registry Editor Version 5.00
    [HKEY_USERS\.DEFAULT\Control Panel\Desktop]
    "ActiveWndTrkTimeout"=dword:00000000
    "AutoEndTasks"="0"
    "CaretWidth"=dword:00000001
    "CoolSwitch"="1"
    "CoolSwitchColumns"="7"
    "CoolSwitchRows"="3"
    "CursorBlinkRate"="530"
    "DragFullWindows"="2"
    "DragHeight"="4"
    "DragWidth"="4"
    "FontSmoothing"="2"
    "FontSmoothingOrientation"=dword:00000001
    "FontSmoothingType"=dword:00000001
    "ForegroundFlashCount"=dword:00000003
    "ForegroundLockTimeout"=dword:00030d40
    "GridGranularity"="0"
    "HungAppTimeout"="5000"
    "LowPowerActive"="0"
    "LowPowerTimeOut"="0"
    "MenuShowDelay"="400"
    "PaintDesktopVersion"=dword:00000000
    "Pattern"="(None)"
    "PowerOffActive"="0"
    "PowerOffTimeOut"="0"
    "ScreenSaverIsSecure"="0"
    "ScreenSaveTimeOut"="600"
    "ScreenSaveActive"="1"
    "SCRNSAVE.EXE"="logon.scr"
    "TileWallpaper"="0"
    "UserPreferencesMask"=hex:9e,3e,03,80
    "WaitToKillAppTimeout"="20000"
    "Wallpaper"="(None)"
    "WallpaperStyle"="2"
    "OriginalWallpaper"=""
    "WheelScrollLines"="3"
    [HKEY_USERS\.DEFAULT\Control Panel\Desktop\WindowMetrics]
    "BorderWidth"="-15"
    "CaptionFont"=hex:f3,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,bc,02,00,00,\
    00,00,00,01,00,00,00,00,54,00,72,00,65,00,62,00,75,00,63,00,68,00,65,00,74,\
    00,20,00,4d,00,53,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
    "CaptionHeight"="-375"
    "CaptionWidth"="-270"
    "IconFont"=hex:f5,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,90,01,00,00,00,\
    00,00,01,00,00,00,00,54,00,61,00,68,00,6f,00,6d,00,61,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
    "IconSpacing"="75"
    "IconTitleWrap"="1"
    "IconVerticalspacing"="-1125"
    "MenuFont"=hex:f5,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,90,01,00,00,00,\
    00,00,01,00,00,00,00,54,00,61,00,68,00,6f,00,6d,00,61,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
    "MenuHeight"="-285"
    "MenuWidth"="-270"
    "MessageFont"=hex:f5,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,90,01,00,00,\
    00,00,00,01,00,00,00,00,54,00,61,00,68,00,6f,00,6d,00,61,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
    "ScrollHeight"="-255"
    "ScrollWidth"="-255"
    "Shell Icon BPP"="16"
    "SmCaptionFont"=hex:f5,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,bc,02,00,\
    00,00,00,00,01,00,00,00,00,54,00,61,00,68,00,6f,00,6d,00,61,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
    "SmCaptionHeight"="-255"
    "SmCaptionWidth"="-255"
    "StatusFont"=hex:f5,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,90,01,00,00,\
    00,00,00,01,00,00,00,00,54,00,61,00,68,00,6f,00,6d,00,61,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
     
  4. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    Hi

    well those settings are exactly as they should be

    what happens when you try to change the screen saver settings? do you get an error message of any type?
     
  5. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi:

    I don't get an error message. In Screen Saver Window (in control panel, Display) the window where you set the wait time for the screen saver is grayed out so you can't change it. The settings button states "This screen saver has no options that you can set"
     
  6. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    Hi

    export these keys for me

    [HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]


    Press Start->Run, copy/paste the following command (it's one long command) into the run box and press OK:


    reg export "HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop" "%userprofile%\desktop\menu.txt"


    A new file called menu.txt should appear on your Desktop, please post the contents with your next response.


    do the same for the following key:

    reg export "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer" "%userprofile%\desktop\menu2.txt"



    A new file called menu2.txt should appear on your Desktop, please post the contents with your next response.
     
  7. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi CatByte:

    Neither one of those exports would run. I got a message for each one stating that windows could not find file.
     
  8. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    I see the forum software has put in a space where it shouldn't be


    Can you go into the registry your self and make sure this key exists


    Go to start > run > type regedit > OK

    Navigate to the following key:


    Code:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

    right click on "explorer" > Export > save to your desktop > save as "export.txt" > save as type "All files"

    post export.txt in your next reply


    check for the following key as well

    HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop

    you may not have this key
     
  9. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi CatByte:

    I had them. export.txt is the first one and exprt2.txt is the second one;

    Key Name: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    Class Name: <NO CLASS>
    Last Write Time: 11/1/2010 - 9:11 AM
    Value 0
    Name: NoDrives
    Type: REG_DWORD
    Data: 0x0
    Value 1
    Name: NoDriveAutoRun
    Type: REG_DWORD
    Data: 0x3ffffff
    Value 2
    Name: NoDriveTypeAutoRun
    Type: REG_DWORD
    Data: 0x143

    Key Name: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
    Class Name: <NO CLASS>
    Last Write Time: 11/1/2010 - 9:11 AM


    Key Name: HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop
    Class Name: <NO CLASS>
    Last Write Time: 8/26/2008 - 9:26 AM
    Value 0
    Name: ScreenSaveActive
    Type: REG_SZ
    Data: 1
    Value 1
    Name: ScreenSaveTimeOut
    Type: REG_SZ
    Data: 300
     
  10. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    Please run the following:

    Launch Notepad, and copy/paste everything in the codebox below into the new document, including the word Windows Registry Editor Version 5.00. Go up to "File Save As" and click the drop-down box to change the "Save As Type" to "All Files" and save it to your desktop as fixme.reg.

    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_CURRENT_USER\Control Panel\Desktop]
    "ScreenSaverIsSecure"="0"
    "ScreenSaveTimeOut"="600"
    "ScreenSaveActive"="1"
    
    [HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop]
    "ScreenSaveActive"=dword:00000001
    "SCRNSAVE.EXE"=-
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoSaveSettings"=dword:00000000
    
    
    3. Locate fixme.reg on your Desktop. It should look like this [​IMG]. Double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully.

    4. Restart your computer.

    let me know if you can now adjust your screensaver
     
  11. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi CatByte:

    unfortunately, no adjustment available
    bettyjobob
     
  12. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    well, unfortunately, I'm out of ideas,

    right now I suggest we clean up our tools, then you should start a new thread in the tech forums and see if the expert techs can tweak your settings



    please do the following:

    You can delete the DDS and GMER logs and programs from your desktop.


    NEXT


    Follow these steps to uninstall Combofix

    • Make sure your security programs are totally disabled.
    • Click START then RUN
    • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

    [​IMG]



    If there are any logs/tools remaining > right click and delete them.


    NEXT


    Below I have included a number of recommendations for how to protect your computer against malware infections.

    • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
      Strong passwords: How to create and use them
      Then consider a password keeper, to keep all your passwords safe.

    • Keep Windows updated by regularly checking their website at :
      http://windowsupdate.microsoft.com/
      This will ensure your computer has always the latest security updates available installed on your computer.

    • Make Internet Explorer more secure
      • Click Start > Run
      • Type Inetcpl.cpl & click OK
      • Click on the Security tab
      • Click Reset all zones to default level
      • Make sure the Internet Zone is selected & Click Custom level
      • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
      • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

    • Download TFC to your desktop
      • Close any open windows.
      • Double click the TFC icon to run the program
      • TFC will close all open programs itself in order to run,
      • Click the Start button to begin the process.
      • Allow TFC to run uninterrupted.
      • The program should not take long to finish it's job
      • Once its finished it should automatically reboot your machine,
      • if it doesn't, manually reboot to ensure a complete clean
      It's normal after running TFC cleaner that the PC will be slower to boot the first time.

    • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
      • Green to go
      • Yellow for caution
      • Red to stop
      WOT has an addon available for both Firefox and IE

    • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

    • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

    • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
      Think Prevention.
      PC Safety and Security--What Do I Need?.


    **Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


    Thank you for your patience, and performing all of the procedures requested.

    Please respond one last time so we can consider the thread resolved and close it, thank-you.
     
  13. bettyjobob

    bettyjobob Thread Starter

    Joined:
    Aug 20, 2008
    Messages:
    24
    Hi CatByte:
    Thank you very much for all of your help. I think that it was more of your patience with me rather than the other way around. Thanks again.
    bettyjobob
     
  14. CatByte

    CatByte Malware Specialist

    Joined:
    Feb 24, 2009
    Messages:
    3,930
    you are welcome

    stay safe

    ~CB
     
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