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virus problem windows 2000

Discussion in 'Virus & Other Malware Removal' started by flapdoodle, Jan 7, 2005.

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  1. flapdoodle

    flapdoodle Thread Starter

    Joined:
    Jan 7, 2005
    Messages:
    2
    First off, I'm a computer idiot!
    My problem is this, I've got Windows 2000 and I've got Java/ByteVerify embedded viruses on my computer and I don't know what to do to get rid of them.
    I've got AVG but it can't shift them. I tried running it in safe mode but still no good.
    Any suggestions would be HUGELY appreciated.
    Thanks
     
  2. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Welcome to TSG

    Go to Settings > Control Panel and open the Java
    Plug-in Applet and click on the "Cache" tab then
    click the "Clear" tab. This will clear the Cache
    and the infected files should be deleted. Run another
    virus scan to be sure.

    Than

    Go to http://majorgeeks.com/download3155.html and download 'Hijack This!'.

    First make a folder on your computer in my documents called Hijackthis and then Unzip it to that folder.
    Then doubleclick the Hijackthis.exe.

    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.

    Someone here will be happy to help you analyze the results.
     
  3. flapdoodle

    flapdoodle Thread Starter

    Joined:
    Jan 7, 2005
    Messages:
    2
    Hi mjack547, went to control panel then settings, but couldn't locate the java plug-in applet. Help!
     
  4. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Run an online antivirus check from at least one and preferably 2 of the following sites

    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/
    http://www.anti-trojan.net/en/onlinecheck.aspx



    Be sure and put a check in the box by "Auto Clean" before you do the
    scan. If it finds anything that it cannot clean have it delete it or
    make a note of the exact file name and file location so you can delete it yourself.


    Than
    Please post your hijackthis log per the second post.
     
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