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Virus Protection will not turn on!

Discussion in 'Virus & Other Malware Removal' started by jksears13, Nov 30, 2011.

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  1. jksears13

    jksears13 Thread Starter

    Joined:
    Nov 21, 2011
    Messages:
    18
    Hello everyone, my virus protection will not turn on. I am running AVG on my HP Pavilion Entertainment Laptop. The Virus protection is turned off, when I try to turn it on, it says "updates have been completed, computer needs to be restarted." When I restart, it does the same thing. over and over and over again. I think maybe a virus is tricking AVG into thinking it was updated and needs to restart to turn back on. Any help would be amazing, I feel like a sitting duck without any protection!

    - Jennifer.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    What version of AVG are you using?

    Are you using Windows 32-bit or 64-bit?

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