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Virus redirecting Mozilla home page

Discussion in 'Virus & Other Malware Removal' started by wizard3511, Mar 10, 2013.

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  1. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    Hello all,

    Let me begin by saying I am not as learned as many of your posters.
    I have run into a malware or virus that redirects my mozilla homepage to the following address:


    Everything I have found on the net so far points to a trojan BHO.H infection.
    I am running Micrsoft Security Essentials as it came with Windows 7 and I cannot seem to find any other antivirus that will play well with MSE. When I run a scan with MSE it does not seem to find any viruses. I read the must read post in the forum directing me to download and install Hijackthis and DDS but I am concerned about doing this with MSE, and quite frankly it may well be beyond my ability to figure out.

    I was wondering if there is any antivirus that will work with MSE and may be able to remove this virus?

    If not does anyone have any ideas for a mostly novice user to rid my pc of this threat?

    I am trying to avoid taking the pc to the shop as my daughter needs it daily for school work.

    Thanks in advance for any advice and have a great day!
  2. Mark1956


    May 7, 2011
    You should not install or run any other Anti Virus when you already have one installed, it is probably an Extension that has been added to FF. MSE won't detect items of this nature. This scan will most likely find it.

    Click on this link to download : ADWCleaner and save it to your desktop.

    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

    Close your browser and click on this icon on your desktop: [​IMG]

    You will then see the screen below, click on the Delete button (as indicated), accept any prompts that appear and allow it to reboot the PC. When the PC has rebooted you will be presented with the report, copy & paste it into your next post.

  3. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    Thanks for the prompt response, here is the log file:

    # AdwCleaner v2.114 - Logfile created 03/10/2013 at 22:09:02
    # Updated 05/03/2013 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : pat - PAT-PC
    # Boot Mode : Normal
    # Running from : C:\Users\pat\Downloads\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    Stopped & Deleted : SProtection

    ***** [Files / Folders] *****

    File Deleted : C:\Program Files (x86)\Mozilla Firefox\defaults\pref\all-iminent.js
    File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\SearchTheWeb.xml
    File Deleted : C:\user.js
    File Deleted : C:\Users\pat\AppData\Roaming\Mozilla\Firefox\Profiles\uuoy7ew4.default\searchplugins\web-search.xml
    Folder Deleted : C:\Program Files (x86)\Common Files\Umbrella
    Folder Deleted : C:\ProgramData\APN
    Folder Deleted : C:\ProgramData\Iminent
    Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Iminent
    Folder Deleted : C:\Users\pat\AppData\Local\Coupon Companion Plugin
    Folder Deleted : C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\igdhbblpcellaljokkpfhcjlagemhgjl
    Folder Deleted : C:\Users\pat\AppData\Local\Temp\Iminent
    Folder Deleted : C:\Users\pat\AppData\LocalLow\Toolbar4
    Folder Deleted : C:\Users\pat\AppData\Roaming\Iminent
    Folder Deleted : C:\Users\pat\AppData\Roaming\Mozilla\Firefox\Profiles\uuoy7ew4.default\extensions\{C9B68337-E93A-44EA-94DC-CB300EC06444}

    ***** [Registry] *****

    Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
    Key Deleted : HKCU\Software\Cr_Installer
    Key Deleted : HKCU\Software\Iminent
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
    Key Deleted : HKCU\Software\Softonic
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{01994268-3C10-4044-A1EA-7A9C1B739A11}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\Iminent.WebBooster.InternetExplorer.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Business.Tinyfying.DownloadArgs
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Business.Tinyfying.LinkToPromoteArgs
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Business.Tinyfying.RawDataArgs
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Business.Tinyfying.TinyUrlArgs
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Business.Tinyfying.ViralLinkArgs
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.ClientCallback
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.ContractBase
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.AddToUserContentCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.CheckLoginStatusCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.CleanCacheCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GameOverCallback
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GetCreditCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GetInstallationContextCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GetLoginStatusCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GetLoginStatusResult
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GetVariableCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.GetVariableResult
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.InstallationContextResult
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.LoadContentCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.LoadContentCommandResult
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.LoginCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.LoginStatusChangedCallback
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.LogoutCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.MergeIdentityCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.MyAccountCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.PlayContentCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.PostContentCallback
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.RecycleViewsCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.SetVariableCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.ShowBrowserWindowCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.ShowControlCenterCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.ShowPluginWindowCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.TestContentCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.UserContentChangedCallback
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.VariableChangedCallback
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.WarmUpCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.DataContracts.WelcomeCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.ServerCommand
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.Communication.ServerResult
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.LightContent
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.LightUri
    Key Deleted : HKLM\SOFTWARE\Classes\Iminent.Mediator.MediatorServiceProxy
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.ActiveContentHandle.1
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.ActiveContentHandler
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.BrowserHelperObject
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.BrowserHelperObject.1
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.ScriptExtender
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.ScriptExtender.1
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.TinyUrlHandler
    Key Deleted : HKLM\SOFTWARE\Classes\IminentWebBooster.TinyUrlHandler.1
    Key Deleted : HKLM\Software\Classes\Installer\Features\436DABD223008E24A8404BFC5C60E20B
    Key Deleted : HKLM\Software\Classes\Installer\Products\436DABD223008E24A8404BFC5C60E20B
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A9CAF365-EA35-45DA-BD8B-2EFA09D374AC}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}
    Key Deleted : HKLM\Software\Iminent
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\Software\Umbrella
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{01A602A0-D0B9-445B-8081-719E4177C4A7}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02C9C7B0-C7C8-4AAC-A9E4-55295BF60F8F}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{0398B101-6DA7-473F-A290-17D2FBC88CC0}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{0CC36196-8589-4B80-A771-D659411D7F90}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{143D96F9-EB64-48B3-B192-91C2C41A1F43}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{14F7D91F-F669-45C9-9F42-BACBFDB86EAD}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{187A6488-6E71-4A2A-B118-7BEFBFE58257}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{26C9BBE4-6D45-4AB6-A5B4-E068C9F5EF6D}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2D065204-A024-4C39-8A38-EE7078EC7ACF}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{30F5476C-677B-4DB0-B397-51F5BFD86840}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3223F2FB-D9B9-45FC-9D66-CD717FFA4EE5}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{351798B1-C1D2-45AB-92B4-4D6C2D6AB5AF}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3AEA1BEF-6195-46F4-ACA2-0ED14F7EFA1B}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3D7F9AC3-BAC3-4E51-81D7-D121D79E550A}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4498C5E9-93C6-4142-B6BE-F0C6DC48B77A}
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    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD21B8A2-910B-45AC-9C10-45E6A8B84984}
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    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2DBAD634-0032-42E8-8A04-B4CFC5062EB0}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
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    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16464

    [OK] Registry is clean.

    -\\ Mozilla Firefox v19.0.2 (en-US)

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    -\\ Google Chrome v25.0.1364.152

    File : C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.


    AdwCleaner[R1].txt - [34638 octets] - [10/03/2013 22:08:36]
    AdwCleaner[S1].txt - [35408 octets] - [10/03/2013 22:09:02]

    ########## EOF - C:\AdwCleaner[S1].txt - [35469 octets] ##########
  4. Mark1956


    May 7, 2011
    Has that fixed the problem?
  5. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    No, something in still redirecting the home page for FF.
  6. Mark1956


    May 7, 2011
    Ok, we need to take a closer look, please run this scan below and post both the logs. Please also tell me if you get the same problem with Internet Explorer or Google Chrome.

    • Download OTL to your desktop.
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Under the Standard Registry box change it to All.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  7. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    I downloaded OTL, changed the settings per the last post and ran the scan.
    I watched it run for about 30 seconds. When it hit 'checking Firefox settings', it just sat there for another 30 seconds or so then 'not responding' popped up in the title bar. I let the program sit for about 15 minutes, no change. I forced the window closed and got the 'windows is checking for a solution to this problem' window, then nothing.
    Should I try it again?
  8. Mark1956


    May 7, 2011
    You didn't answer this question: Please also tell me if you get the same problem with Internet Explorer or Google Chrome.

    Please try to run OTL again and run the scan below. I would also like you to run DDS if OTL will not function and post both of the logs. Instructions to run DDS can be found Here

    Please download Malwarebytes [​IMG] and save it to your desktop.

    • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
    • Double-click on the renamed file to install, then follow these instructions for doing a Quick Scan in normal mode.
    • Malwarebytes will automatically check for updates as soon as it is launched.
    • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.

    Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

    • Double click on the Malwarebytes icon on your desktop to launch the program
    • Under the Scanner tab, make sure the Perform Quick Scan option is selected.
    • Click on the Scan button.
    • When finished, a message box will say "The scan completed successfully. Click Show Results to display all objects found".
    • NOTE: If no detections are found a log will automatically open in Notepad, please copy and paste the log back here and close all windows, in this case you do not need to continue.
    • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked and then click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab.
    • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
    • Exit Malwarebytes when done.

    If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

    NOTE: Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
  9. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    I don't seem to have any problem with either IE or Chrome. IE is rarely used, but I opened it numerous times over the last day or so and no problem.
  10. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    DDs logs as follows

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16470 BrowserJavaVersion: 10.5.1
    Run by pat at 16:02:36 on 2013-03-13
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6135.4553 [GMT -5:00]
    AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\LSI SoftModem\agr64svc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\system32\svchost.exe -k HPService
    c:\Program Files\Microsoft Security Client\NisSrv.exe
    C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Logitech\SetPointP\SetPoint.exe
    C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    ============== Pseudo HJT Report ===============
    mWinlogon: Userinit = userinit.exe
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [Google Update] "C:\Users\pat\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [SMessaging] C:\Users\pat\AppData\Local\Strongvault Online Backup\SMessaging.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: PromptOnSecureDesktop = dword:0
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TCP: NameServer =
    TCP: Interfaces\{5E03430E-220E-49FB-9D08-A2AFDEC2B3A7} : DHCPNameServer =
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    SSODL: WebCheck - <orphaned>
    x64-BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
    x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
    x64-SSODL: WebCheck - <orphaned>
    ================= FIREFOX ===================
    FF - ProfilePath - C:\Users\pat\AppData\Roaming\Mozilla\Firefox\Profiles\uuoy7ew4.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - ?fr=fp-ushdl
    FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-ushdl&p=
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
    FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
    FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\pat\AppData\Local\Google\Update\\npGoogleUpdate3.dll
    FF - plugin: C:\Users\pat\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
    FF - plugin: C:\Users\pat\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
    FF - plugin: C:\Users\pat\AppData\Roaming\Mozilla\plugins\npo1d.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll
    FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
    FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
    FF - ExtSQL: !HIDDEN! 2012-07-27 22:49; [email protected]; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
    ============= SERVICES / DRIVERS ===============
    R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-6-11 239616]
    R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-3-20 130008]
    R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-2 382824]
    R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
    R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\System32\drivers\LEqdUsb.sys [2011-9-2 76056]
    R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\System32\drivers\LHidEqd.sys [2011-9-2 15128]
    R3 Lycosa;Lycosa Keyboard;C:\Windows\System32\drivers\Lycosa.sys [2008-1-17 18816]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-2-23 95760]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-28 1255736]
    =============== Created Last 30 ================
    2013-03-13 03:16:56 9162192 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6A4D50F5-A7EB-4AAE-81CF-B36E04795144}\mpengine.dll
    2013-03-12 03:20:00 972264 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3A12E845-F00F-462D-BD74-350A49E665F4}\gapaengine.dll
    2013-03-12 03:19:50 9162192 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2013-03-04 03:16:37 -------- d-----w- C:\Windows\hpoj4500g510g-m
    2013-02-14 09:02:17 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
    2013-02-14 09:02:17 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
    2013-02-13 12:28:54 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2013-02-13 12:28:54 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2013-02-13 12:28:54 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2013-02-13 12:28:50 3153408 ----a-w- C:\Windows\System32\win32k.sys
    2013-02-13 12:28:49 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2013-02-13 12:28:49 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2013-02-13 12:28:49 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2013-02-13 12:28:49 215040 ----a-w- C:\Windows\System32\winsrv.dll
    2013-02-13 12:28:49 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2013-02-13 12:28:48 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2013-02-13 12:28:47 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
    2013-02-13 12:28:47 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    ==================== Find3M ====================
    2013-03-13 13:00:01 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-03-13 13:00:01 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
    2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
    2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
    2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
    2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
    2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
    2013-02-02 06:57:02 2312704 ----a-w- C:\Windows\System32\jscript9.dll
    2013-02-02 06:47:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
    2013-02-02 06:47:19 1392128 ----a-w- C:\Windows\System32\wininet.dll
    2013-02-02 06:42:18 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
    2013-02-02 06:41:51 599040 ----a-w- C:\Windows\System32\vbscript.dll
    2013-02-02 06:38:01 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2013-02-02 03:38:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2013-02-02 03:30:32 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2013-02-02 03:30:21 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
    2013-02-02 03:26:47 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2013-02-02 03:26:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
    2013-02-02 03:23:28 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2013-01-30 10:53:22 273840 ------w- C:\Windows\System32\MpSigStub.exe
    2013-01-20 21:59:04 230320 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
    2013-01-20 21:59:04 130008 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
    2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
    2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
    2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
    2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
    2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
    2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
    2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
    2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
    2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
    2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
    2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
    2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
    2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
    2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll
    2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
    2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll
    2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll
    2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll
    2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll
    2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
    2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll
    2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll
    2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
    2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll
    2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
    2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll
    2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
    2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll
    2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll
    2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll
    2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
    2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll
    2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll
    2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll
    2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll
    2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll
    2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
    2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll
    2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
    2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
    2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
    2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
    2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
    2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll
    2013-01-04 06:11:21 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
    2013-01-04 06:11:13 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
    2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
    2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
    2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
    2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
    2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
    ============= FINISH: 16:02:57.54 ===============

    DDS (Ver_2012-11-20.01)
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 7/27/2012 10:39:26 PM
    System Uptime: 3/13/2013 3:19:14 AM (13 hours ago)
    Motherboard: Gateway | | TBGM01
    Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz | CPU 1 | 2667/133mhz
    ==== Disk Partitions =========================
    C: is FIXED (NTFS) - 932 GiB total, 665.483 GiB free.
    D: is CDROM ()
    E: is Removable
    F: is Removable
    G: is Removable
    H: is Removable
    ==== Disabled Device Manager Items =============
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Officejet 4500 G510n-z
    Manufacturer: HP
    Name: Officejet 4500 G510n-z
    ==== System Restore Points ===================
    RP59: 12/8/2012 11:18:26 PM - Windows Update
    RP60: 12/12/2012 10:56:02 PM - Windows Update
    RP61: 12/13/2012 3:00:13 AM - Windows Update
    RP62: 12/16/2012 3:36:40 PM - Installed NVIDIA 3D Vision Controller Driver
    RP63: 12/16/2012 3:51:11 PM - Windows Update
    RP64: 12/17/2012 3:00:15 AM - Windows Update
    RP65: 12/20/2012 6:36:05 PM - Windows Update
    RP66: 12/21/2012 3:00:10 AM - Windows Update
    RP67: 12/24/2012 3:05:37 AM - Windows Update
    RP68: 12/28/2012 2:46:03 AM - Windows Update
    RP69: 1/1/2013 3:53:30 PM - Windows Update
    RP70: 1/5/2013 3:42:16 PM - Windows Update
    RP71: 1/9/2013 3:42:30 PM - Windows Update
    RP72: 1/10/2013 3:00:15 AM - Windows Update
    RP73: 1/13/2013 3:27:07 AM - Windows Update
    RP74: 1/15/2013 8:30:00 PM - Installed Windows Media Player Firefox Plugin
    RP75: 1/17/2013 3:18:28 AM - Windows Update
    RP76: 1/22/2013 1:02:22 PM - Windows Update
    RP77: 1/25/2013 6:27:15 PM - Windows Update
    RP78: 1/26/2013 12:03:22 AM - Installed Digital Goldfish Screensaver
    RP79: 1/26/2013 12:09:50 AM - Removed Iminent Toolbar For Internet Explorer
    RP80: 1/26/2013 12:10:28 AM - Removed Digital Goldfish Screensaver
    RP81: 1/29/2013 6:08:18 PM - Windows Update
    RP82: 2/2/2013 5:55:03 PM - Windows Update
    RP83: 2/6/2013 5:40:01 PM - Windows Update
    RP84: 2/10/2013 3:38:05 AM - Windows Update
    RP85: 2/13/2013 5:17:07 PM - Windows Update
    RP86: 2/14/2013 3:00:12 AM - Windows Update
    RP87: 2/17/2013 3:31:31 AM - Windows Update
    RP88: 2/21/2013 12:39:06 AM - Windows Update
    RP89: 2/24/2013 3:15:30 AM - Windows Update
    RP90: 2/27/2013 3:00:27 AM - Windows Update
    RP91: 3/2/2013 5:40:58 PM - Windows Update
    RP92: 3/3/2013 9:51:14 PM - Removed Scan
    RP93: 3/3/2013 9:51:49 PM - Removed Destinations
    RP94: 3/3/2013 9:52:54 PM - Installed Scan
    RP95: 3/3/2013 9:54:03 PM - Installed Destinations
    RP96: 3/5/2013 9:30:37 PM - Windows Update
    RP98: 3/6/2013 5:07:28 AM - Microsoft Antimalware Checkpoint
    RP99: 3/8/2013 10:21:28 PM - Windows Update
    RP100: 3/12/2013 10:16:22 PM - Windows Update
    RP101: 3/13/2013 3:00:13 AM - Windows Update
    ==== Installed Programs ======================
    64 Bit HP CIO Components Installer
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.6)
    AMD Accelerated Video Transcoding
    AMD APP SDK Runtime
    AMD Catalyst Install Manager
    AMD Drag and Drop Transcoding
    AMD Media Foundation Decoders
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Catalyst Control Center
    Catalyst Control Center - Branding
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Curse Client
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Google Chrome
    Google Talk Plugin
    HP Customer Participation Program 13.0
    HP Document Manager 2.0
    HP Imaging Device Functions 13.0
    HP Officejet 4500 G510g-m
    HP Officejet 4500 G510n-z
    HP Smart Web Printing 4.5
    HP Solution Center 13.0
    HP Update
    Java 7 Update 7 (64-bit)
    Java Auto Updater
    Java(TM) 7 Update 5
    JavaFX 2.1.1
    Living Marine Aquarium 2
    Logitech SetPoint 6.32
    LSI PCI-SV92EX Soft Modem
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Home and Student 2010
    Microsoft Office Office 64-bit Components 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared 64-bit MUI (English) 2010
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Single Image 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
    Mozilla Firefox 19.0.2 (x86 en-US)
    Mozilla Maintenance Service
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NVIDIA 3D Vision Controller Driver
    NVIDIA 3D Vision Controller Driver 280.19
    NVIDIA 3D Vision Driver 306.97
    NVIDIA Control Panel 306.97
    NVIDIA Graphics Driver 306.97
    NVIDIA HD Audio Driver
    NVIDIA Install Application
    NVIDIA PhysX
    NVIDIA PhysX System Software 9.10.0514
    NVIDIA Stereoscopic 3D Driver
    NVIDIA Update 1.10.8
    NVIDIA Update Components
    OCR Software by I.R.I.S. 13.0
    Plants vs. Zombies
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
    Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
    Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
    Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
    Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
    Shop for HP Supplies
    Strongvault Online Backup
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
    Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
    Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
    Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Media Player Firefox Plugin
    World of Warcraft
    ==== Event Viewer Messages From Past Week ========
    3/13/2013 3:22:59 AM, Error: Service Control Manager [7038] - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    3/13/2013 3:22:59 AM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure.
    3/10/2013 3:36:36 PM, Error: Service Control Manager [7034] - The SProtection service terminated unexpectedly. It has done this 1 time(s).
    ==== End Of File ===========================

    I will try the malwarebytes now and post again
  11. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    Nothing was detected on the quick scan.

    Malwarebytes Anti-Malware (Trial)

    Database version: v2013.03.13.12

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    pat :: PAT-PC [administrator]

    Protection: Enabled

    3/13/2013 4:26:07 PM
    mbam-log-2013-03-13 (16-26-07).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 228722
    Time elapsed: 3 minute(s), 4 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)


    On a side note, I have been putting all of this in a desktop folder. Either OTL or DDs put 2 notepad.ini files besides the dds.txt and the attach.txt on my desktop. One gives me an 'access is denied' window when I try to open it, and the other contains :

    [email protected]%SystemRoot%\system32\shell32.dll,-21769

    When I try to move either of these to my FF desktop folder, I get a window saying
    'Are you sure you want to move this file?
    If you move this file, Windows or another program may not work correctly'

    Any idea what these are and what I should do with them?

    Once again, thanks for the advice.
  12. Mark1956


    May 7, 2011
    Those two files look like system files which should be hidden. Open Windows Explorer and click on Organize, Folder and Search Options, then View, look down the list and put a check mark next to "Don't show hidden files, folders or drives" and "Hide protected operating system files (Recommended)" then click on Apply.

    The instructions for all tools that we use tell you to save the programs on your desktop not in a folder on your desktop, this can affect the performance of some tools and make removal more difficult if there are not were they should be.

    Your Firefox home page is set to FF - prefs.js: browser.startup.homepage - ?fr=fp-ushdl exactly the address you say it is going to when opened. I've not been able to find any information on this most probably because it is not a full URL address so it does not go anywhere. It looks like it may be a partly edited copy of the Yahoo address. How this got there is a mystery and does not appear to be anything malicious, try resetting the home page to the one you want and let me know if it stays put after a reboot.

    This will show you how to reset the home page: https://support.mozilla.org/en-US/kb/How to set the home page

    There are a couple of items in your logs that need attention that are not related to the main issue, please run this tool.

    Download Security Check by screen317 from Here or Here.
    Save it to your Desktop.
    Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
    A Notepad document should open automatically called checkup.txt; please Copy & Paste the contents of that document into your next reply.
  13. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    Thanks, that got rid of the hidden files.
    I have been running the programs from the desktop, but I made a folder to hold them and any logs, etc. once the program has run. I will pull them out if I need to run them again.
    I reset the home page almost every time I open FF. The problem has persisted through a lot of restarts.
    Here is the info from the security check.
    Results of screen317's Security Check version 0.99.61
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version
    JavaFX 2.1.1
    Java(TM) 7 Update 5
    Java version out of Date!
    Adobe Flash Player 11.6.602.180
    Adobe Reader 10.1.6 Adobe Reader out of Date!
    Mozilla Firefox (19.0.2)
    Google Chrome 25.0.1364.152
    Google Chrome 25.0.1364.172
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
  14. Mark1956


    May 7, 2011
    There are two items that need updating but first lets remove the start page from FF.

    The first step is to run this program and then I will review the log and post a script to remove the entries. Please make sure you leave this on your desktop and not in a folder.

    STEP 1
    NOTE: If you have already used Combofix please delete the icon from your desktop.

    • Please download DeFogger and save it to your desktop.
    • Once downloaded, double-click on the DeFogger icon to start the tool.
    • The application window will appear.
    • You should now click on the Disable button to disable your CD Emulation drivers.
    • When it prompts you whether or not you want to continue, please click on the Yes button to continue.
    • When the program has completed you will see a Finished! message. Click on the OK button to exit the program.
    • If CD Emulation programs are present and have been disabled, DeFogger will now ask you to reboot the machine. Please allow it to do so by clicking on the OK button.

    STEP 2
    Please download ComboFix [​IMG] from one of the locations below and save it to your Desktop. <-Important!!!

    Be sure to print out and follow these instructions: A guide and tutorial on using ComboFix

    Vista/Windows 7 users can skip the Recovery Console instructions and use the Windows DVD to boot into the Vista Recovery Environment or Windows 7 System Recovery Options if something goes awry. If you do not have a Windows 7 DVD then please create a Windows 7 Repair Disc. XP users need to install the Recovery Console first.

    • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Click this link to see a list of such programs and how to disable them.
    • If ComboFix detects an older version of itself, you will be asked to update the program.
    • ComboFix will begin by showing a Disclaimer. Read it and click I Agree if you want to continue.
    • Follow the prompts and click on Yes to continue scanning for malware.
    • If using Windows 7 or Vista and you receive a UAC prompt asking if you want to continue running the program, you should press the Continue button.
    • When finished, please copy and paste the contents of C:\ComboFix.txt (which will open after reboot) in your next reply.
    • Be sure to re-enable your anti-virus and other security programs.

    -- Do not touch your mouse/keyboard until the ComboFix scan has completed, as this may cause the process to stall or the computer to lock.
    -- ComboFix will temporarily disable your desktop, and if interrupted may leave it disabled. If this occurs, please reboot to restore it.
    -- ComboFix disables autorun of all CD, floppy and USB devices to assist with malware removal and increase security.

    If you no longer have access to your Internet connection after running ComboFix, please reboot to restore it. If that does not restore the connection, then follow the instructions for Manually restoring the Internet connection provided in the "How to Guide" you printed out earlier. Those instructions only apply to XP, for Vista and Windows 7 go here: Internet connection repair

    NOTE: if you see a message like this when you attempt to open anything after the reboot "Illegal Operation attempted on a registry key that has been marked for deletion" please reboot the system again and the warning should not return.

  15. wizard3511

    wizard3511 Thread Starter

    Mar 10, 2013
    Sorry it has been a few days since I could revisit this issue.

    I ran Defogger, which created a text document on the desktop - 'Defogger_disable.log', which contains:

    defogger_disable by jpshortstuff (
    Log created at 17:18 on 14/03/2013 (pat)

    Checking for autostart values...
    HKCU\~\Run values retrieved.
    HKLM\~\Run values retrieved.

    Checking for services/drivers...


    I have pulled all of the programs out of the folder and left them on the desktop.

    I have downloaded the ComboFix to the desktop, and printed and reviewed the directions. I am honestly concerned about my ability to run this tool. I will attempt it over the weekend. I saw the warning about disconnecting the internet connection, so I also printed the instructions for manually reconnecting.

    Thanks again
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