virus removal help

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killerken

Thread Starter
Joined
Jan 15, 2005
Messages
25
hi guys its me again once again i have opened my mouth and volunteered to help someone with their computer problems cannot get rid of spyware strike. using ad aware and avg free, the computer had no virus protection untill norton 2006 was installed recently

to follow a hjt scan from the infected computer
thanks in advance for the help(n)(y) :confused: (y)


Scan saved at 12:35:50 AM, on 1/11/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Microsoft
Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\nvctrl.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\Program
Files\SpamBlockerUtility\Bin\4.7.1.0\SbWeatherOnTray.exe
C:\Program
Files\SpamBlockerUtility\Bin\4.7.1.0\SbOEAddOn.exe
C:\PROGRA~1\SPAMBL~1\Bin\471~1.0\SBInst.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SpywareStrike\spywarestrike.exe
C:\Program Files\SpywareStrike\spywarestrike.exe
C:\WINDOWS\System32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Start Page = http://ca.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet
Explorer\Search,SearchAssistant =
http://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet
Explorer\Main,Local Page = about:blank
O2 - BHO: RandomName -
{e0103cd4-d1ce-411a-b75b-4fec072867f4} -
C:\WINDOWS\System32\hp328F.tmp
O3 - Toolbar: &Radio -
{8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Toolbar -
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SpamBlockerUtility -
{74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program
Files\SpamBlockerUtility\Bin\4.7.1.0\SbHostIE.dll
O3 - Toolbar: SecurityToolbar -
{736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program
Files\Security Toolbar\Security Toolbar.dll
O4 - HKLM\..\Run: [vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program
Files\SpamBlockerUtility\Bin\4.7.1.0\SbWeatherOnTray.exe
O4 - HKLM\..\Run: [SpamBlocker] C:\Program
Files\SpamBlockerUtility\Bin\4.7.1.0\SbOEAddOn.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express]
C:\PROGRA~1\SPAMBL~1\Bin\471~1.0\SBInst.exe
O4 - HKLM\..\Run: [nxwildhq]
C:\WINDOWS\System32\wgootzdq.exe
O4 - HKLM\..\Run: [AVG7_CC]
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program
Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe]
C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program
Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft
Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor -
{2D663D1A-8670-49D9-A1A5-4C56B4E14E84} -
C:\WINDOWS\System32\shdocvw.dll
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB}
(YInstStarter Class) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}
(WUWebControl Class) -
http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133241567308
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53}
(SbInstObj) -
http://installs.spamblockerutility.com/installs/spamblockerutility/programs/spamblockerutility.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) -
GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) -
GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT,
s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8)
- Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
 
Joined
Jun 2, 2005
Messages
6,336
Hi killerken[\b]

I've taken the liberty of making your log a little easier to read (just click on word wrap in notepad).

Scan saved at 12:35:50 AM, on 1/11/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\nvctrl.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbWeatherOnTray.exe
C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbOEAddOn.exe
C:\PROGRA~1\SPAMBL~1\Bin\471~1.0\SBInst.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SpywareStrike\spywarestrike.exe
C:\Program Files\SpywareStrike\spywarestrike.exe
C:\WINDOWS\System32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers...meLeftPane.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: RandomName - {e0103cd4-d1ce-411a-b75b-4fec072867f4} - C:\WINDOWS\System32\hp328F.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbHostIE.dll
O3 - Toolbar: SecurityToolbar - {736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program Files\Security Toolbar\Security Toolbar.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbWeatherOnTray.exe
O4 - HKLM\..\Run: [SpamBlocker] C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbOEAddOn.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\Bin\471~1.0\SBInst.exe
O4 - HKLM\..\Run: [nxwildhq] C:\WINDOWS\System32\wgootzdq.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1133241567308
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (SbInstObj) - http://installs.spamblockerutility.c...kerutility.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
* Click here to download smitRem.exe.
  • Save the file to your desktop.
  • It is a self extracting file.
  • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
  • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.

* Download the trial version of Ewido Security Suite here.
  • Install ewido.
  • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido
  • It will prompt you to update click the OK button and it will go to the main screen
  • On the left side of the main screen click update
  • Click on Start and let it update.
  • DO NOT run a scan yet. You will do that later in safe mode.


* Click here for info on how to boot to safe mode if you don't already know how.


* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


* Run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop


* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


* Next go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security info" or similar. If it is there, select that entry and click the "Delete" button. Click OK then Apply and OK.


* Restart back into Windows normally now.


* Run ActiveScan online virus scan here

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Post a new HiJack This log along with the results from ActiveScan and the Ewido scan and post the contents of the smitfiles.txt.
 
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