so im not sure how i got this virus/spyware/trojan thing but it has removed my rights as admin, desktop, access to control panel. and it even crashes almost every antispy/anti virus program i install even in safe mode.
i have installed spybot, superantispyware, malwarebytes, and avg and when i do a scan the programs crash and im an no longer able to run them again.
when i try to open them it says
"windows cannot access the specified device, path, or fiel. you may not have the appropiate permossions to access the item."
and this is when i run in normal mode and safe mode. the programs get corrupt or something after i install and try to run.
i was reading through post and some people provide logs(the hijackthis program), so i tried to get one to post it here, but of course when it scans the program crashes and then i cant open it again.
so what can i do now...i cant take it to a professional or reinstall the disc it came with since i no longer have them. i have to do this manual. so what now..suggentions, help..
oh yeah i restored my computer to the onl day i could (the day before i got the virus) and my desktop, start menu everything was back, but it was only for a few seconds then the virus reactivaed or something and all my right were gone again.
*the only successful program that ive been able to run is spyware doctor but that has not removed the problem.
i can still use task manager + internet.
the rights to use explore.exe are gone too thats not a solution.
please help.
i have installed spybot, superantispyware, malwarebytes, and avg and when i do a scan the programs crash and im an no longer able to run them again.
when i try to open them it says
"windows cannot access the specified device, path, or fiel. you may not have the appropiate permossions to access the item."
and this is when i run in normal mode and safe mode. the programs get corrupt or something after i install and try to run.
i was reading through post and some people provide logs(the hijackthis program), so i tried to get one to post it here, but of course when it scans the program crashes and then i cant open it again.
so what can i do now...i cant take it to a professional or reinstall the disc it came with since i no longer have them. i have to do this manual. so what now..suggentions, help..
oh yeah i restored my computer to the onl day i could (the day before i got the virus) and my desktop, start menu everything was back, but it was only for a few seconds then the virus reactivaed or something and all my right were gone again.
*the only successful program that ive been able to run is spyware doctor but that has not removed the problem.
i can still use task manager + internet.
the rights to use explore.exe are gone too thats not a solution.
please help.