Me again, after posting system info in Windows ME with Startup list, no response today, ready to panic. Something (virus, trojan,whatever) crashed computer 6-8-2000, killing Restore program. Two technicians, several hundred dollars later, new problem. 4,000 plus files modified 6-8 , created problem 1-26-03 in system files, many of which now read 0 bytes. Virus scans showing system as clean for the past week, listed as Not Available in Help and Support (now on desktop for easy access) Most of the bad files are archived shown as clear, ghostly pictures. Some have a flower on them, why?