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Virus that stops me accessing virus removal websites

Discussion in 'Virus & Other Malware Removal' started by nb89, Apr 26, 2012.

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  1. nb89

    nb89 Thread Starter

    Joined:
    Apr 26, 2012
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    Hi, I am using windows vista and avg free edition. The viruses/malware avg picks up have been:
    Trojan horse Generic28.JRZ
    IDP.Program.D1B0A5C0

    It's completely blocked google chrome from working i.e. it closes as soon as i open it. I'm using firefox 12 at the moment. Any virus removal website i try to access is blocked. I tried to follow the steps you give before seeking virus advice, but it blocks me from accessing the website to download HijackThis.exe.

    Do I have any options other than a complete reformat?

    Thanks.
     
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