Solved Virus threat tried to lock up my computer

violetz56

Thread Starter
Joined
Sep 3, 2006
Messages
63
i finally figured it out, i realized i had to click on and download the fixlist you had put as an attachment. I ddid everything, i am attaching all the logs except the malwares quarantine log as it didn;t find anything and so there was nothing to make a log of., i am attaching the others, thank you for your patience with me. I hope there isn't any viruses. My daughter said the pop ups i saw was only to scare me. My past experiences with viruses however is that they disguise themselves and run in the background,
 

Attachments

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Hello violetz56,

There is no data in the fixlog from frstfix, I want you run it once more as follows:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.

NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.



The system will be rebooted after the fix has run.

Thanks,

Kevin..
 

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violetz56

Thread Starter
Joined
Sep 3, 2006
Messages
63
this was found yesterday in the microsoft scan

Quick Scan Results for F3043911-4712-430C-8E8A-C3AEC7696E4C:
----------------
Threat detected: VirTool:Win32/DefenderTamperingRestore
regkeyvalue://hklm\software\microsoft\windows defender\\DisableAntiSpyware
SigSeq: 0x0000055555C57273

Quick Scan Removal Results
----------------
Start 'remove' for regkeyvalue://hklm\software\microsoft\windows defender\\DisableAntiSpyware
Operation succeeded !


Results Summary:
----------------
Found VirTool:Win32/DefenderTamperingRestore and Removed!
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Hello violetz56,

The issue found with MS quick scan is not the work of malware or infection, that is down to AVG. When installed AVG turns off Windows Defender by manipulating the required registry key...

What is the current status of your PC, any remaining issues or concerns....?

Thank you,

Kevin...
 

violetz56

Thread Starter
Joined
Sep 3, 2006
Messages
63
Kevin,
(y)I don't have any current problems. My computer is now restarting like it should. I appreciate the time you took, also the patience it took. i am nit good at technology. it wasn't something i grew up with, i didn't use a computer until 1999. another thing, windows 10 is not self repair friendly. i was able to know fix a lot problems with windows 98 and by the time i got familiar with it microsoft upgraded beyond the 98
thanks again
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Hello again violetz56,

Good to hear your system is back to normal, continue to clean up:

Download KpRm by kernel-panik and save it to your desktop.
  • Right-click kprm_(version).exe and select Run as Administrator.
  • When the tool opens, ensure all boxes are checked, and select Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please copy and paste its contents in your next reply.

Next,

1. How to create strong Passwords - https://www.howtogeek.com/195430/how-to-create-a-strong-password-and-remember-it/

2. How to keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download

3. Keep your Operating upto date and current - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2

4. Answers to Security Questions and Best Pratices - https://www.bleepingcomputer.com/fo...-to-common-security-questions-best-practices/

5. Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/

6. Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee

Thank you,

Kevin
 

violetz56

Thread Starter
Joined
Sep 3, 2006
Messages
63
I had problems with possible malware, Kevin helped me here on the forum. the malware is gone but now some of my pogo games will not load, help!
 

violetz56

Thread Starter
Joined
Sep 3, 2006
Messages
63
I finally got trizzle to load in edge, i had tried IE and pogo said IE not supported any longer so i tried edge again and it loaded this time. i think maybe a needed file had possibly gotten deleted but it loaded this time, its so weird. any hints for future problems, i think flash won't work after december 31st
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
118,546
Since the malware removal thread is still ongoing I've moved your other new thread here so the Malware Specialist can address if it was anything that was removed during this process.
 

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