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Virus/trojan Help Please

Discussion in 'Windows XP' started by poetsofthefa, Feb 17, 2005.

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  1. poetsofthefa

    poetsofthefa Thread Starter

    Joined:
    Feb 17, 2005
    Messages:
    6
    Hi I recently caught either a Trojan/Virus, I could not log into windows at first but I somehow managed it using the Windows XP cd without wiping my hard drive. Stupidly I didnt have any virus software installed and when I try to install anything I either get the message that the rpc server is unavailable or the windows installer server is not working. When I log into windows I get an altert to say it could not load the EctTask Scheduler Module or the launch application 2.exe. I have now downloaded Norton, Panda and AVG Anti-Virus but cannot install any of them! If you need any more info I will try my best to help.

    Logfile of HijackThis v1.99.1
    Scan saved at 09:57:44, on 17/02/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Winamp\winampa.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
    C:\Documents and Settings\sean hayes\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts...dir2.dll?s=consumer&ap=b201&c=1c02&lc=0809&ac
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presario.net/scripts/...rchredir2.dll?c=1c02&lc=0809&s=search&ap=b204
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/...rchredir2.dll?c=1c02&lc=0809&s=search&ap=b204
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presario.net/scripts...dir2.dll?s=consumer&ap=b201&c=1c02&lc=0809&ac
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: mSpace Toolbar - {ED46E61C-C391-49ED-82F8-A3DCAA44671F} - C:\Program Files\Myspace Toolbar\mspace.dll
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [FilterGate] C:\PROGRA~1\FILTER~1\filtergate.exe /ASK
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - Global Startup: PCSuiteForNokia6600 Detect.lnk = ?
    O4 - Global Startup: PCSuiteForNokia6600 TS.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: mSpace Toolbar - {ED46E61C-C391-49ED-82F8-A3DCAA44671F} - C:\Program Files\Myspace Toolbar\mspace.dll
    O9 - Extra 'Tools' menuitem: mSpace Toolbar - {ED46E61C-C391-49ED-82F8-A3DCAA44671F} - C:\Program Files\Myspace Toolbar\mspace.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1100361178248
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
     
  2. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    First job remove newdotnet in add/remove programs in the control panel ...
     
  3. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    In addition to the above run hijack again and tick each of the following and have hijack fix them after closing all open windows

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presario.net/scripts/...=search&ap=b204
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/...=search&ap=b204
    R3 - Default URLSearchHook is missing
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61}
     
  4. poetsofthefa

    poetsofthefa Thread Starter

    Joined:
    Feb 17, 2005
    Messages:
    6
    Ok I followed your instructions, how do I resolve the installation errors, as I still cannot install anything because the RPC Server is Unavailable.
     
  5. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
  6. poetsofthefa

    poetsofthefa Thread Starter

    Joined:
    Feb 17, 2005
    Messages:
    6
    This is the log after I fixed what you said. Also that link you provided, I have read that before but I tried typing in ping servername but it couldnt find anything. I just downloaded netdiag but I cant install it because there is an error with the windows installer service.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:24:46, on 17/02/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
    C:\Program Files\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\sean hayes\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts...dir2.dll?s=consumer&ap=b201&c=1c02&lc=0809&ac
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presario.net/scripts/...rchredir2.dll?c=1c02&lc=0809&s=search&ap=b204
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/...rchredir2.dll?c=1c02&lc=0809&s=search&ap=b204
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presario.net/scripts...dir2.dll?s=consumer&ap=b201&c=1c02&lc=0809&ac
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: mSpace Toolbar - {ED46E61C-C391-49ED-82F8-A3DCAA44671F} - C:\Program Files\Myspace Toolbar\mspace.dll
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [FilterGate] C:\PROGRA~1\FILTER~1\filtergate.exe /ASK
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - Global Startup: PCSuiteForNokia6600 Detect.lnk = ?
    O4 - Global Startup: PCSuiteForNokia6600 TS.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: mSpace Toolbar - {ED46E61C-C391-49ED-82F8-A3DCAA44671F} - C:\Program Files\Myspace Toolbar\mspace.dll
    O9 - Extra 'Tools' menuitem: mSpace Toolbar - {ED46E61C-C391-49ED-82F8-A3DCAA44671F} - C:\Program Files\Myspace Toolbar\mspace.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1100361178248
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
     
  7. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
  8. poetsofthefa

    poetsofthefa Thread Starter

    Joined:
    Feb 17, 2005
    Messages:
    6
    I did the scan and it found the viruses but they couldnt deleted them so I allowed hidden files in my hard drive so I could find the file and delete them manually, I always ran a virus check called stinger.exe. As far as I am aware the virus has gone but I am now worried about the error messages I get i.e.remote server is unavailable and also windows installer is not available, I will tell you what I have tried already.. going into tools then services and trying to click on windows installer and change it to automatic as it is currently set on manual, it wont let me change it. I always tried to reinstall the msie file but I think it has been deleted from my computer.
     
  9. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
  10. poetsofthefa

    poetsofthefa Thread Starter

    Joined:
    Feb 17, 2005
    Messages:
    6
    Thank you for that information however the windows page would be a lot more helpful if I still had the msie.exe file. But it has been deleted. I tried the other site about repairing internet explorer, the first method, it did the scan but then vanished without giving me any kind of search results. The 2nd method, my search option in windows will not load and I cannot find the file manually even if I activate show hidden files, I'm really stuck but there must be a solution other that rebooting my system.
     
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