Virus turns pc off, wont allow virus/malware scans

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adelinka

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Jan 12, 2011
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There is a virus on my computer. A new icon appeared in my taskbar (looks white with a vivid green dot in the middle). It calls itself 'Antivirus software' but its definitely fishy. it tries to run scans of my pc without asking me. when i click on the icon, it opens something called antivirus software, but on the taskbar it's called 'antivirus software demo'. a windows security alert bubble appears every 5 seconds telling me i.e my wuautlc.exe is infected (amongst many others). It wont let me turn on a scan from my antivirus (PandaCloud) or antimalware scan (Malwarebytes). It opens Internet explorer pages every 10minutes (eventhough i always use Firefox). Theres a small window opening on the bottom right of my screen every 5 minutes telling me my pc is infected, and then asks me to purchase this 'Antivirus software'. and Every 10minutes a main window opens in the middle of my screen telling the same.

I tried opening my pc on SafeMode with Networking. I cant use PandaCloud from there. I can use Malwarebytes but on SafeMode my computer turns off by itself after a few minutes.

I hope you know what I am referring to and you will be able to help! Thanks!
 
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