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Virus

Discussion in 'Web & Email' started by jeromeleroy, Jan 22, 2005.

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  1. jeromeleroy

    jeromeleroy Thread Starter

    Joined:
    Dec 24, 2003
    Messages:
    66
    Hi

    In my add and remove prgram list, i have 2 items which i dont want however when i attempt to remove them i click and nothing heppens.

    The programmes are search assistant and web savings from ebates.

    Could anyone help me remove these manually plus any other viruses my computer may have.

    Thanks
     
  2. donnieb6680

    donnieb6680

    Joined:
    May 31, 2004
    Messages:
    120
    Maybe running Lavasoft's Ad-aware might fix them. You can download ithere.
     
  3. jd_957

    jd_957 Banned

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  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
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    First Name:
    Karen
    Try removing them in safe mode.

    How to restart to safe mode:
    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

    Then please do this. Click here: http://www.thespykiller.co.uk/files/hijackthis_sfx.exe
    to download Hijack This.

    It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

    Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.
     
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