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Viruses. and Hijackthis file (I'm new to this)

Discussion in 'Virus & Other Malware Removal' started by dwcrabtreeii, Dec 19, 2011.

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  1. dwcrabtreeii

    dwcrabtreeii Thread Starter

    Joined:
    Dec 19, 2011
    Messages:
    1
    My machine (actually a customers machine) had a virus, or viruses, that he deleted. Can't access the internet even though I can ping the Clear WiFI Modem on the other side of the wireless router and can ping other machines on the net work. Also I "fixed" a problem with the DVD drive not being seen by windows using the following registry changes:


    "Make a backup of the registry.
    Go to menu Start and select Run.
    Type regedit and select OK.
    Remove Upperfilters and Lowerfilters values of the following key to the registry:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    Restart your computer to save all configuration.




    PreviousNext

    Click on the Start Button
    Open Registry Editor
    Click on HKEY_LOCAL_MACHINE
    Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
    Expand the Class Registry Key
    Determine and Click on the Correct Class GUID
    Locate the UpperFilters and LowerFilters Values
    Delete the UpperFilters Value
    Confirm Deletion of the UpperFilters Value
    Delete the LowerFilters Value
    Confirm Deletion of the LowerFilters Value
    Close Registry Editor
    Restart Your Computer
    Wait While Windows Restarts
    See if Deleting These Registry Values Solved the Problem..."

    The DVD is fully functional now but still can't ping anything on the internet, same as before.


    The Hijack this file is:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:13:25 PM, on 12/19/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\idt\ecsxpv_5902_012208\wdm\STacSV.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\Program Files\Belkin\F5D7050v3\Belkinwcui.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\TRENDnet\TEW-624UB_TEW-644UB\WlanCU.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\Documents and Settings\Andrew\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [SysTrayApp] "%ProgramFiles%\IDT\WDM\sttray.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Smart File Advisor] "C:\Program Files\Smart File Advisor\sfa.exe" /checkassoc
    O4 - HKLM\..\Run: [SecurDisc] "C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [InCD] "C:\Program Files\Nero\Nero 7\InCD\InCD.exe"
    O4 - HKLM\..\Run: [F5D7050v3] C:\Program Files\Belkin\F5D7050v3\Belkinwcui.exe
    O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
    O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [LightScribe Control Panel] "C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe" -hidden
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: sQusi Tracking Plus.lnk = C:\Program Files\sQusi\sQusi Tracking Plus\sQusiLaunch.exe
    O4 - Global Startup: TEW-624UB & TEW-644UB Manager.lnk = C:\Program Files\TRENDnet\TEW-624UB_TEW-644UB\WlanCU.exe
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1238285402828
    O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} -
    O16 - DPF: {E6BB2089-163F-466B-812A-748096614DFD} (CAScanner Control) - http://cainternetsecurity.net/scanner/cascanner.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F39D9445-B260-409F-9E8A-54D149A11943}: NameServer = 192.168.1.1
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: InCD Helper (InCDsrv) - Unknown owner - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\ecsxpv_5902_012208\wdm\STacSV.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Unknown owner - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
    O23 - Service: WLSVC - Unknown owner - C:\Program Files\TRENDnet\TEW-624UB_TEW-644UB\WLSVC.exe
    O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

    --
    End of file - 10785 bytes

    I am a newbie here, thanks in advance:eek:
     
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