Tech Support Guy banner
Status
Not open for further replies.

visible wireless connection but no web page connection

4K views 1 reply 2 participants last post by  etaf 
#1 ·
ok so i go to go on my computer downstairs but there is no internet connection for the web pages but there is an internet connection on the wireless symbol(the two computers with the globe in front of it) on the router, ps3 and my other laptop(which im using now). ive gone through all the recommended checks and through all the internet options and still has no connection. pls help
 
#2 ·
so computer downstairs is not connecting by wireless - but
The laptop and the PS3 are connected by wireless
Correct?

Post make and model of router / modem

check the firewall on the computer downstairs is not blocking access
Does it work if connected to the router by cable ?
Is the wireless secruity enabled - if so can you take that off and try
can you do the following and copy onto the machine thats working OK
also copy the program onto the PC -see all below

{ipconfig /all}
We would like to see the results from ipconfig /all

-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here

TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here

Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Method TWO -------------------------------------------------------------

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

----------------------------------------------------------------------------

{Ping Tests}

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping google.com
then:
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all

Post back the results

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.191.93.53
post back results

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
--------------------------------
----------------------------------------------------------------------------
Download and install
http://www.xirrus.com/library/wifitools.php

Then run the program and post a screen shot of the program running
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top