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Vista Boot and Blue Screen

Discussion in 'Windows Vista' started by Manic14, Jan 20, 2011.

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  1. Manic14

    Manic14 Thread Starter

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    Help... I have a situation on my HP m9370a PC where I'm stuck on the Blue screen on boot-up and cannot select any options on the blue screen (ie F9, F11 etc).
    Was the recovery disk was not given with the unit, I have invested in a recovery disk to hopefully perform a recovery of some sort from the CD drive. (Note: I have re-set RAM and RAM battery etc)
    The problem I have now is getting the machine to look at the CD drive at start-up! Obviously if I could get the key functions at the frozen blue screen I could change the BIOS settings to point to the CD drive at start up. I was wondering if there is a hardware jumper or such that may force a boot from CD??

    Any ideas?

    Manic14:(
     
  2. fodelement

    fodelement

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    Messages:
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    That blue screen your talking about is the HP POST screen. That is not a software issue your having and reinstalling windows will not resolve your issue. What I would do is remove one of your sticks of ram and then try to power the computer back up. If it does the same thing, replace the ram stick and remove the other. If there are more then two ram sticks, take all of them out but one. If it does the same thing with each ram stick, I would then unplug the hard drive and try to power it on. If it still gets stuck on the post screen your looking at something more related to the motherboard and or processor.

    Code:
    PS
    Please make sure you
    1. Unplug the computer before touching anything.
    2. Ground yourself before touching anything.
    3. Proceed with caution.:)
     
  3. Manic14

    Manic14 Thread Starter

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    Thanks for that .... I will progress and report back.

    Manic14
     
  4. Manic14

    Manic14 Thread Starter

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    Update.... with the HDD unplugged the boot process runs the BIOS OK, also I can boot from the CD drive now. However once I re-connecting the HDD the boot fails after the 2nd driver start (... looking at the Bios diagnostics now enabled to display).

    I'm still stuck for ideas of how I could diagnose the HDD, it looks to be stopping the process once the BIOS code starts it.

    Any thoughts greatly appreciated...

    Manic14
     
  5. fodelement

    fodelement

    Joined:
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    Messages:
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    If its a sata HDD, you can try changing the port/cable that is being used and see if that helps. If not, I would try another HDD if possible.
     
  6. Manic14

    Manic14 Thread Starter

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    Thanks fodelement... I will try those options and report back. I will be away camping for a week tomorrow with my family so will pick this up again when I return.

    Thanks for your input,

    Manic14
     
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